If your base station is connected wirelessly | Microsoft MN-500

Setup does not recognize my wireless base station.

The following troubleshooting steps will help you track down and solve this problem.

OVerify that all status lights are illuminated. Make sure that the Power light on your wireless base station is illuminated to indicate that the base station is receiving power.

If the Power light is flashing, you may need to reset the base station. To reset, unplug the base station, wait at least 10 seconds, and then plug it back in again. Wait for the Power light to turn green.

OIf enabled, turn off Network Address Translation (NAT) on the modem. Some broadband modems have built-in NAT security features. This can be a problem because other components of your network, such as the Microsoft base station, may also be running NAT. It is recommended that you use the NAT features of the Microsoft base station to help protect your network. For instructions about how to turn off NAT on your modem, see the modem documentation. Not all broadband modems have NAT capability.

If your base station is connected with an Ethernet cable:

OMake sure that all cables are securely connected. Check that the cables in your network are securely connected to the correct ports. Check all of the following connections: all power cables, the Ethernet cables between the broadband modem and the base station, and any Ethernet cables attaching computers to the

base station.

Check the setup instructions for your broadband modem to make sure that you are using the correct type of Ethernet cable to connect to your modem, either straight- through or crossover.

If your base station is connected wirelessly:

OCheck the distance to your base station. If you are setting up the base station indoors over a wireless connection, make sure that your base station is near your computer.

34Microsoft Broadband Networking Wireless Base Station User’s Guide

Image 40

Microsoft MN-500 manual Setup does not recognize my wireless base station, If your base station is connected wirelessly

Contents

Page Avertissement Contents View Status View Network Devices Contents Page About Your Wireless Base Station Introduction UPnP Standards and Your Wireless Base Station Base Station Ports, Status Lights, and the Reset Button Introduction Resetting the Base Station Using the Base Station StandRestoring Factory Default Settings About Wireless Radio Connections Placement of Wireless Components Adjusting the Antenna Understanding Wireless Transmission Standards About Wired Ethernet Connections Ethernet Cables Straight-Through Ethernet Cable Which Cable Should You Use?Crossover Ethernet Cable Setup Typical Setup Gather Components, Tools, and Information Run the Setup Wizard This User’s Guide Connect the Base Station Test Your Network Configure the Base StationWhat’s Next? Setting Up the Base Station Wirelessly To set up the base station wirelessly Custom setup Establish the Base Station Password Base Station SetupOpen the Base Station Management Tool Establish Your Internet Settings Establish Your Wireless Settings Establish Your Wireless Security Settings Customize Network Settings Configure Your Computer Test Your Internet Connection Network activities Logging on to Your Network Using an Internet Connection over a NetworkTo log off and log back on to your network Using the Broadband Network Utility To start the Broadband Network UtilityTo refresh the Network Devices list To remove an inactive device from the Network Devices list Make your files and folders available to the network Using Files and Folders over a NetworkTo share a folder or drive on your computer in Windows XP To share a folder or drive on your computer in Windows Access shared files Using a Printer over a NetworkTo access shared files on other computers Using Other Peripheral Devices over a Network About Reading E-Mail Messages on a Network Playing Games on Your Network and on the Internet Monitoring Your Network View StatusView Network Devices To refresh the network device list To upgrade software, drivers, or firmware Updating Software, Drivers, and FirmwareMaking Your Network More Secure Help Protect Your Network from Computer Viruses Help Protect Your Network from Unauthorized Access Help Protect Your Network from HackersPage Troubleshooting Setup and Hardware Problems If your base station is connected wirelessly Setup does not recognize my wireless base stationIf your base station is connected with an Ethernet cable Troubleshooting To clone a MAC address Troubleshooting Can’t stay connected to my wireless network Network and Internet ProblemsTo disable 802.1x authentication in Windows XP Troubleshooting Page Troubleshooting My network is slow Troubleshooting Page Printing and File Sharing Issues Cant print to a networked printerPage Troubleshooting Click OK to save the changes Internet Connection Type To determine which connection type your ISP provides General Internet Settings Dynamic IP Dhcp SettingsTo locate your Internet settings Host Name To locate your static IP address settings Windows XP Static IP SettingsTo locate your static IP address settings Windows Workgroup Name PPPoE SettingsTo determine your workgroup name in Windows XP or Windows Wireless Security Settings Wireless Network NameTo determine your workgroup name in Windows Me and Windows Getting Help Technical Support Options United States Radio and TV Interference Regulations Regulatory InformationCanadian Radiocommunication Regulations Technical Specifications Base Station System Requirements END-USER License Agreement for Microsoft Software General Provisions Limited Warranty Contrat DE Licence Utilisateur Final Pour Logiciel Microsoft Dispositions Générales Garantie Limitée Page Glossary Page Glossary Page Glossary Page Index Interference Index Typical Setup base station, 9 preparing for My Network Settings