Problem solving guide
The following fault messages appear in the display at the end of the programme
Problem | Cause and remedy | |
| Check filter + jets | The pumps are dirty. |
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| Clean the pumps as described in "Problem solving |
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| guide - Opening the door in the event of a blocked |
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| drain outlet and/or power failure" |
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| Start the programme again after cleaning the |
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| pumps. |
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| The jet in the top of the door ring is blocked with fluff. |
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| Remove the fluff with your finger. Do not use any |
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| sharp or pointed tools to do this. |
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| Start the programme again after cleaning the jet. |
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| If the fault message appears again, contact the Serv‐ |
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| ice Department. The washing machine can still be |
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| used but with reduced functionality. |
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| Align the washing | The smoothing process which the laundry undergoes |
| machine | at the end of the programme could not be carried out |
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| properly. |
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| Check whether the washing machine is aligned |
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| correctly as described in "Installation and connec‐ |
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| tion - Levelling the machine". |
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| Check whether the maximum delivery height of |
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| 1 m has been exceeded. |
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| If the fault message appears again, contact the Serv‐ |
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| ice Department. The washing machine can still be |
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| used but with reduced functionality. |
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The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.
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