Problem solving guide
Minor faults in the performance of the washing machine, some of which may result from incorrect operation, can be put right without contacting the Service Depart‐ ment.
The following guide may help you to find the reason for a fault, and to correct it. You should, however, note the following:
Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regu‐ lations. Repairs and other work by unqualified persons could be dangerous.
The manufacturer cannot be held liable for unauthorised work.
Some of the messages in the display are more than one line long. Touch the or
sensor to read them in full.
The programme does not start
Problem | Cause and remedy |
The display remains | There is no power to the machine. |
dark, and the Start/Stop | Check whether the mains plug is plugged in and |
button indicator light | switched on. |
does not come on. | Check whether the fuse or circuit breaker has trip‐ |
| ped. |
| The washing machine has switched off automatically |
| to save energy. |
| Switch it back on with the button. |
The display prompts | Access via a code has been activated. |
you to enter a code. | Enter the code and confirm the entry. Deactivate |
| the code if you do not wish this message to ap‐ |
| pear in the display the next time the machine is |
| switched on. |
|
|
The following appears | The door is not closed properly. The door lock could |
in the display: | not engage. |
Service Door lock | Close the door again. |
| Start the programme again. |
| If the fault message appears again, contact the |
| Service Department. |
|
|
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