Problem solving guide

The following fault messages appear in the display at the end of the programme

Problem

Cause and remedy

Check dosage

Excessive foam has built up during washing.

 

 

 Check the amount of detergent dispensed.

 

 

 With automatic detergent dispensing check the

 

 

dosage amount set.

 

 

 Observe the instructions on the detergent packag‐

 

 

ing and the degree of soiling of the laundry.

 

 

 If necessary, reduce the dosage amount by incre‐

 

 

ments of 10%.

 

 

 

Hygiene info

A programme using a temperature above 60°C has

 

 

not been run for a long time.

 

 

 In order to prevent bacteria and unpleasant

 

 

odours building up in the machine, run the Mainte‐

 

 

nance wash programme using Miele machine

 

 

cleaner or powder detergent.

 

 

 

Container 1 empty

The TwinDos container (or containers) is empty.

 

or

 Fill the container or containers with liquid deter‐

 

Container 2 empty

gent or fabric conditioner or replace the car‐

 

or

tridge(s).

 

Cont. 1+2 empty

 Check if the laundry is clean. There may not have

 

 

been enough detergent.

 

 

If necessary, wash the items again.

 

 

 

The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.

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Miele 09 844 920 operating instructions Excessive foam has built up during washing