Removing a jammed capsule
,Turn the machine off at the main switch in the upper left corner. Danger of electric shock. The machine must be turned off before performing the next steps.
What if F 72 appears in the display?
A capsule has jammed between the capsule plate and the capsule carousel.
^Open the appliance door.
Turn off the appliance with the main switch.
^Attempt to pull out the carousel tray.
If the carousel tray could be pulled out, remove and dispose of the damaged capsule.
^Clean the carousel tray niche. Thoroughly clean the sensor and the recess in the floor. Dry with a soft cloth.
^Return all parts to the machine, then use the main switch to turn the appliance back on again.
If the carousel cannot be pulled out :
^Attempt to remove the capsule plate.
^Look into the brew unit, attempt to remove and dispose of the damaged capsule.
^Push in the capsule plate.
^Return all parts to the machine, then use the main switch to turn the appliance back on again.
^Close the door and follow the instructions in the display.
If the fault still appears in the display or the damaged capsule could not be removed easily, contact Technical Ser- vice.
^Close the door.
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