Frequently asked questions
What if... | Possible fault | Solution | |
There are white | The water softener setting | Test the tap water | |
deposits and/or spots | is too low. | hardness and program the | |
on the labware. |
| water softener according. | |
| Too much powder | Be sure you are using the | |
| detergent is being used. | correct amount of | |
|
| detergent. | |
| The neutralizer is not | Check the neutralizer | |
| dispensing properly. | dispenser. | |
| There is no reactivation | Carefully fill the reservoir | |
| salt in the reservoir. | with the reactivation salt. | |
| The screw cap on the | Properly thread the cap | |
| reactivation salt reservoir is | and screw it tightly. | |
| not tightened. |
|
|
| The rinse water quality was | – | Use water with a lower |
| insufficient. |
| conductivity. |
|
| – | If the washer is |
|
|
| connected to a |
|
|
| demineralizing |
|
|
| cartridge, check the |
|
|
| status and change as |
|
|
| needed. |
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