Appendices 101
Appendix D: Troubleshooting, continued
IEEE 1394 Devices
| Symptom | Remarks | |
3. | There is no audio and video from the IEEE | • | The device is not turned on. Turn the device power on. |
| 1394 device. | • No media (tape or disc) is inserted into the device. | |
|
| • The media is blank (has no recording). | |
|
| • The play command failed - Try pressing play again on the | |
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| device’s remote control or front panel. |
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| • The device is already in use (for example, the device is cur- | |
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| rently recording). |
|
| • The source is | |
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| • The device’s digital video signal is not supported by the TV, | |
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| as may be the case with an IEEE 1394 signal from a com- |
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| puter. Use analog connections instead, if available. |
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| • The device is not an audio/video device. | |
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| • Too many other devices are already communicating over IEEE | |
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| 1394. Remove or stop some devices and try again. |
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| |
4. | The IEEE 1394 Device is no longer listed in | • The IEEE 1394 plug is disconnected or loose. | |
| the Input Selection menu. | • | The IEEE 1394 device has not been powered on. Turn on. |
|
| • The device has not been discovered. | |
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| • The device is not an audio/video device | |
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5. | The IEEE 1394 device cannot be selected (is | • | The device may be busy with a recording. Cancel the record- |
| grayed out). |
| ing. |
|
| • You have connected more than seven IEEE 1394 devices. | |
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| Unplug the eighth device and one other device. Plug the |
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| eighth device back in. |
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| |
6. | MENU button does not display a menu. | • The IEEE 1394 device does not provide a menu. | |
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| • The TV cannot support IEEE 1394 menus. | |
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| |
7. | All IEEE 1394 devices disappear. | • The connected devices must not be in a loop that returns to | |
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| the TV. Make sure a device is connected at the end. |
|
| • Disconnect all the cables and devices from the TV. Replace | |
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| them one by one to locate the problem device or cable. |
|
| • Use System Reset (front control panel). | |
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| |
8. | Cannot rediscover a deleted IEEE 1394 | The device has been disconnected. Plug it in. | |
| device. |
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|
9. | An IEEE 1394 device has been plugged in | • The IEEE 1394 connection to the TV or another device is not | |
| but does not appear in the Input Selection |
| secure or is loose. |
| menu (not discovered). | • The IEEE 1394 device is not powered on. | |
|
| • A device in the IEEE 1394 chain is not powered on. Turn on | |
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| all the devices. |
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| • The device discovery can take as long as a minute to initiate. | |
|
| • | IEEE 1394 cable is too long (maximum of 15 feet between |
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| devices). |
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| • The IEEE 1394 device uses an incompatible protocol and will | |
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| not be discovered |
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| |
10. | Cannot view video from an IEEE 1394 DV | Use analog connections for video and audio. You can still use the | |
| camcorder. | IEEE 1394 connection for control functions, however. | |
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11. | An IEEE 1394 device is not responding | • | Unplug the device’s power cord. Wait at least ten seconds |
| properly. |
| and plug it in again. |
|
| • Some IEEE 1394 devices are not supported by the TV | |
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| because of incompatible standards. |
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