![74Appendices](/images/new-backgrounds/128237/12823775x1.webp)
74Appendices
Appendix D: Troubleshooting, continued
Reset Name |
| When to Use |
| How to Use |
| Resulting Action |
System Reset |
| If the TV does not turn on |
| Press the SYSTEM RESET button on the |
| The TV will turn off and the green LED |
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| or off, does not respond |
| control panel. |
| will flash quickly for about one minute. |
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| to the remote control or |
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| When the green LED stops flashing, |
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| you may turn on the TV. The changes | |
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| has audio but no video. |
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| you made most recently, before using |
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| SYSTEM RESET, may be lost. Changes |
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| you made previously, however, are |
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| not lost. |
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TV Reset |
| To reset all consumer- |
| 1. While viewing the TV, press MENU to |
| The TV will start the initialization |
IMPORTANT: |
| accessible settings |
| display the TV Main menu. |
| process. The TV will then turn off |
Use this reset |
| and all memories to the |
| 2. With the Main menu displayed, |
| and the front green LED will start |
only if all other |
| original factory defaults. |
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| flashing. When the LED stops | |
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| press number keys 1 2 3 to display |
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resets have been |
| CAUTION: All owner- |
| the Reset menu. |
| flashing, you can turn the TV on |
unsuccessful. |
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| again. The Parental Lock Pass code | ||
| performed setups and |
| 3. READ THE |
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| will remain unaffected, but all other | ||
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| adjustments will be |
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| WARNING AND INSTRUCTIONS. |
| memories and settings outlined in | |
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| erased. |
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| • If you do not wish to use this |
| this Owner’s Guide will need to be | |
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| reset, press EXIT or MENU to |
| set again. |
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| back out. |
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| • If you do wish to use the |
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| reset, press ENTER to erase all |
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| memories and settings. |
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Appendices | 75 |
Appendix D: Troubleshooting, continued
General TV Operation
| Symptom | Remarks | ||
1. | A fan is running even while the TV is powered | The room is too warm. When the TV is off, internal components | ||
| off. | continue to draw power and must be cooled by the fan. | ||
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2. | The fan gets louder after the TV is shut off. | Normal operation. The fan speeds up to cool the lamp quickly after | ||
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| the TV has been shut off. | ||
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3. | The TV remote control does not work. | • Check that the batteries are fresh and installed correctly. | ||
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| • Check that the slide switch on the remote is set to TV. | ||
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| • | Be no more than 20 feet from the TV when using the remote control. | |
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| • Program the remote control to operate the TV or other device. | ||
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| • Reset the remote control. | ||
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| • If you have a custom home theater controller but prefer to use the | ||
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| TV’s remote control, unplug the controller cable from the TV’s IR— | |
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| NetCommand® Output/External Controller Input. | |
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4. | When I try to use the remote control, the | Replace the batteries. | ||
| POWER key blinks five times. |
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5. | TV does not respond to the remote control or | • | Unplug the AC power cord for 10 seconds. | |
| to | • | Use the System Reset button. | |
| on or off. |
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6. | When a device is selected from the Input Selec- | • Make sure the selected device is turned on. | ||
| tion menu, the screen is purple or black (no | • Begin play of the device. | ||
| signal source). |
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7. | You have forgotten your Lock menu pass code. | See Appendix B, “Bypassing the Parental Lock,” page 63. | ||
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8. | Rating restrictions are not working. | Open the Parental Lock menu and: | ||
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| • Verify that the U.S. Ratings or Other Ratings setting is On. | ||
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| • Check the Lock Time/Unlock Time to check if rating restrictions | ||
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| are disabled. | |
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| • Rating restrictions apply only to content on ANT 1 and ANT 2, and | ||
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| VIDEO composite video jacks. | |
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9. | Normal TV operation. | |||
| change a function. |
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10. | A warning message appeared on screen | • | Room temperature has exceeded proper levels. Cool the room. | |
| stating, “TV will shut down in a few seconds. | • | The TV has overheated. Clear blocked air vents and ensure at | |
| Please check if the air flow is blocked.” |
| least four inches of clearance on all sides of the TV. | |
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| • | Clean the air filter on the lamp cartridge See page 80. | |
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TV Channels |
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Service and Customer Support
Service
If you are unable to correct a problem with your TV, consult your Mitsubishi dealer or Mitsubishi Con- sumer Relations at (800)
•DO NOT adjust any controls other than those described in this Owner’s Guide.
•DO NOT remove the protective back cover of your
TV.
Customer Support
•To order replacement or additional remote controls, lamp cartridges, or Owner’s Guides,
visit our website at www.mitsuparts.com or call
(800)
•For questions:
Call Consumer Relations at
Important
All lamps replaced under warranty must be returned to Mitsubishi where they will be inspected for defect verification.
Symptom | Remarks |
1. The TV takes several seconds to respond to | • It is normal for digital channels to take longer to tune in. |
channel changes. | • Press ENTER after a entering channel number to avoid delays. |
| • Use a |
| • Use a |
| is able to recognize |
2. You cannot access a channel. | • Use number keys instead of CH / . |
•Be sure the channel you want to view is in memory. See Setup >
Scan on page 42.
•Check that the TV is switched to the correct device or antenna for that channel by pressing the INPUT key.
•Make sure Channel Lock is off.
•Make sure the Lock > Parent menu lock is set to off.
•If you cannot tune to a virtual digital channel even though the TV has already memorized digital channels, tune to the physical channel number used by the broadcaster. The virtual channel will then be automatically added to memory.