Motorola 031431a Question Answer Has the handset, Been damaged, Dropped, or, Gotten wet?, Was a

Question	Answer
Has the handset	Dropping your handset, getting it wet,
been damaged,	or using a non-Motorola battery
dropped, or	charger can damage the handset.
gotten wet?	The handset’s limited warranty does
	not cover liquid damage or damage
Was a
	caused from using non-Motorola
non-Motorola
	accessories.
battery charger
used?
The following refer to specific problems:
Problem	Solution
My handset was	Report a stolen handset to the police
stolen. To whom	and to 3.
should I report
this?
I forgot my	See page 44.
password.
I pressed the	Be sure to press and hold O (the
end/power key,	end/power key) until the display
but nothing	appears and you hear an audible
happened.	alert (this could take a couple of
	seconds). If nothing happens, check
	that the battery is charged (see
	page 19.)
The display	The SIM card may be incorrectly
says:	inserted. Check the SIM card to make
Insert SIM Card or	sure that it is inserted properly (see
Check SIM Card	page 16).
even though I	Note: Be sure to turn your handset
have inserted
	off and then back on after you
my SIM card in
	re-insert the SIM card.
the handset.

156 - Troubleshooting