1-4 Introduction
If You Need Help
If you need assistance while working with the BT100, contact the Motorola Technical Response Center (TRC):
Inside the U.S.: 888-944-HELP (1-888-944-4357)
Outside the U.S.:
Motorola Online: http://businessonline.motorola.com
The TRC is on call 24 hours a day, 7 days a week. In addition, Motorola Online offers a searchable solutions database, technical documentation, and
Technical Response Center
Telephone Menu Options |
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| Satellite IRD or | ||
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PRESS 1 | PRESS 2 |
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Controllers | Headend |
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| Commercial | Uplink | ||
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| IRD | Encoder |
PRESS 1 | PRESS 2 |
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Digital | Analog |
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| Data Networks/ |
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| Transmission Products |
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| PRESS 3 |
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| PRESS 4 |
PRESS 1 | PRESS 2 | PRESS 3 |
| PRESS 4 | PRESS 5 | PRESS 1 | PRESS 2 |
Cable Router Cable Modems | Transmission |
| Network | Multiservice | Consumer | Broadband | |
Products | VOIP | Products | Management | Transport | Satellite | Retail | |
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| Products | C Band | Support |
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Severity Level | PRESS 1 PRESS 2 |
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1 - Critical Failure | Network | Network |
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Licensing | Management |
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2 - Serious Failure |
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4 - Technical Assistance
Issued: 04/2005BT100 Installation and Operation Manual