2 OVERVIEW
8
CableCARD™
The DCH6416 receivers are separable security products that use a removable
security mechanism known as a CableCARD™. The CableCARD allows the DCH
receiver to decrypt digital video services available on the cable plant from your digital
cable provider. If the CableCARD is not properly inserted into the DCH receiver’s
rear panel M-Card slot, you will not be able to view cable television programs,
previously recorded programs on the DVR, or interactive on-demand programs.
Important: Under no circumstance should the CableCARD be removed from
the DCH6416 receiver.
Alert Screens
In certain scenarios, the DCH receiver will generate an on-screen alert banner if an
issue is detected with the CableCARD. These scenarios include:
• Removal of the CableCARD
• Insertion of an unsupported CableCARD
• Invalid security certificate provided by the CableCARD
• Invalid pairing between the CableCARD and the DCH receiver
Important: Please contact your cable operator immediately if any of these
scenarios occur. If the CableCARD has been removed, there is no need to
contact your cable operator. Simply re-insert the card.
CableCARD Removal
In the event that the CableCARD is removed from the DCH receiver, all access to
live, recorded, and on-demand television programming will be terminated. The
DCH6416 will be unable to provide access to television programming until the
CableCARD is re-inserted into the DCH receiver. While the CableCARD is removed
from the DCH receiver, the following on-screen alert banner will be shown:
Unsupported CableCARD Insertion
In the event that an unsupported CableCARD is inserted into the DCH6416 receiver,
all access to live, recorded, and on-demand television programming will be
terminated. The DCH6416 will be unable to provide access to television
programming until a supported CableCARD is re-inserted. When an unsupported
CableCARD is inserted into the DCH receiver, the following on-screen alert banner
will be shown:
IMPORTANT: The DCH6416 supports the M-Card or Multi-Stream CableCARD
device only. When operating with Thin Client and not OCAP(TM) software, the
DCH6416 requires the Motorola M-Card.
Unsupported CableCARD
Please re-insert CableCARD