Motorola DCX3510-M installation manual Calling for Repairs

Introduction

Calling for Repairs

B

If a Motorola set-top requires repair service, please call one of the following Motorola Authorized Service Centers:

Company	From USA or Canada	Outside USA or Canada
World Wide Digital	1-800-227-0450	1-956-541-0600
Teleplan	1-800-352-5274	1-302-322-6088

To ensure efficient service, request a Return for Service Authorization (RSA) number. Be sure to display the RSA number prominently on all equipment boxes.

The Service Center will provide the shipping address of the location performing your repairs.

To ship your equipment for repair:

•Pack the unit securely, if possible in its original factory shipping carton.

•Print or display the RSA number so it is easily visible on all equipment boxes.

•Enclose a note describing the exact problem. Complete and enclose the checklist provided with the unit.

•Ship the unit PREPAID to the address provided by the Service Center.

High-Definition DVR DCX3510-M • Installation Manual 9

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