PRM240i Wireless Modem User Manual ____________________________________________ Care & Maintenance

Troubleshooting

If you encounter a problem with your modem or battery charger, review the following list of frequently asked questions.

I’m getting no response from the modem.

Make sure that the iPAQ is fully inserted into the modem, the ModemInfo application has power setting is on and the modem is fully charged. The Power/On-Line indicator should be illuminated and Low- Battery indicator off.

Select the Modem Info application from your iPAQ’s main screen to display the Modem Info screen. Check the battery indicator is showing adequate battery charge status.

Battery Charge Capacity is shown here

Refer to page 21 for information on charging your modem.

The Power/On-Line Indicator is continually flashing green.

The Power/On-Line indicator should fully illuminate when connected with the network. Also check the RSSI signal level in the ModemInfo application. It should be greater than –110dBm.

RSS is shown here

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Motorola PRM240 i user manual Troubleshooting, ’m getting no response from the modem
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