Care & Maintenance ____________________________________________ PRM240i Wireless Modem User Manual
I’m having difficulty sending and receiving messages. The Online indicator fluctuates between on and flashing.
Fluctuation in signal strength can happen in fringe areas on densely populated areas with tall building. When operating in an area of low signal strength, the modem may go on and off line as the signal fluctuates above and below the minimum user level.
Check that you are in an area that provides coverage. Your network provider should have the details.
The modem may also temporarily go off line and back on as it roams from one frequency to another in order to obtain improved coverage per normal network operation.
What can I do to get back in range?
The wireless signal needs a clear path; avoid congested or metal buildings or tunnels. Tree leaves and windows may also affect the signal strength, as can environmental conditions, for example heavy rain. Try moving away from buildings and hold the device away from your body.
The status shows that I’m in range, but I’m still having difficulty sending and receiving messages.
Check the battery level as low battery levels can affect the connection. Select the Modem Info application from your iPAQ’s main screen to display the Modem Info screen. Check the battery indicator and compare it with the examples below.
Battery Indicator
Charged battery
Low battery
If the battery indicator shows that the battery capacity is low, charge the battery as described on page 21.
How do I locate the LLI and serial numbers assigned to my modem?
The LLI and serial numbers are located in three places: On the package
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