Motorola SM56 Verifying Correct Installation, Verifying Modem Software Operation on Windows XP

Device or new PCI Communications Device. The wizard fist looks for the modem information (INF) file, which is included on Motorola's distribution disk or CD-ROM. This file contains information about the modem, including device type, device driver information, as well as the AT command/response sets that it supports.

Browse to the SM56 modem files on the Motorola disk/CD-ROM. Windows will find the information on the disk. On older versions of Windows 98 you may get an error message Cannot Locate File...... If you do, simply re-point the install wizard to the Motorola disk/CD-ROM and it

will find the file the second time around.

Windows copies the necessary modem files to the computer and transparently runs the necessary installation routines.

For D/F/TAM and D/F/TAM/Speakerphone modems, Windows finds a second device after the modem has been installed. Windows notifies you that it has found a Serial Wave Device for the modem and prompts for a Wave Device driver. Re-point to the Motorola disk/CD-ROM and click OK. It finds the INF file and installs the appropriate drivers.

Note:

The SM56 also installs a modem Helper utility on the Windows System Tray (right side of the Task Bar). This application includes real time modem status (dialing, negotiating, connect rate, etc.), in addition to user selection for COM port, country and languageThere is also an audio test included, which allows you to verify if your sound subsystem supports Direct X 3.0 (or later) -- needed to hear call progress (dialing and negotiation). The SM56 installation auto-detects the country from the OS and defaults to that.

5 Verifying Correct Installation

Verifying Modem Software Operation on Windows 98 and Windows 2000

1.Open the Windows Control Panel and double click the Modems icon.

2.Select the Diagnostics tab, and single click the COM port that the Motorola SM56 modem uses.

3.Click on the More Info button.

Within a few seconds a window will appear with the modem responses to various ATI commands issued to it. If this happens, the modem software is properly installed and functioning correctly.

Verifying Modem Software Operation on Windows XP

1.Open the Windows Control Panel and double click the Phone and Modems Options icon.

2.Select the Modems tab ,and single click the COM port that the Motorola SM56 modem uses

3.Click on the Properties button.

4.Select the Diagnostics tab.

5.Click the Query Modem button