Understanding Status Messages | Motorola TELLU i265 guide

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting TELUS Mobility Client Care, write down the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

Status Messages	Message Description

Number Not in	The number that you entered is not
Service	valid.
Service
User Not Available	The handset that you called is either
	busy, out of coverage, or turned off.
	Please try again later.
User Not Authorized	The person that you called has not
	purchased this service.
Please Try Later	This service is temporarily not
	available. Please try again later.
User Busy in Private	The handset that you called is busy
call	in a Private Call.
call
User Busy in Data	The handset that you called is busy
	using an online service.

	Status Messages	Message Description

	Service Restricted	This service was restricted by
		TELUS Mobility, or this service was
		not purchased.
	Service Not	This feature is not available on the
	Available	current network.
	Available
	System Busy	The system is experiencing heavy
		traffic. Please try again later.
	Service Conflict	This service cannot be enabled
		because an incompatible service
		has already been turned on.
	Please Try Again	An error occurred. Please try again.
	Self Check Error +	A fault was detected with your
	Number Code	handset. If this error recurs, note the
	Number Code	error code and contact TELUS
		error code and contact TELUS
		Mobility Client Care.
	Self Check Fail +	An operational fault was detected
	Number Code	with your handset. Write down the
	Number Code	numeric code, turn your handset off,
		numeric code, turn your handset off,
		and contact Customer Care.
	PIN Blocked	The incorrect PIN was entered five
	Call Your Provider	consecutive times. You will be
	Call Your Provider	unable to place or receive calls on
		unable to place or receive calls on
		your handset. Contact TELUS
		Mobility Care to have them obtain
		the PIN Unblocking Key (PUK)
		code.

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Motorola TELLU i265 manual Understanding Status Messages, Message Description

Contents

Telus i265 Handset User’s Guide Page Contents Entering Text Memo Shortcuts 103 101 Declaration of Conformity Page Getting Started Removing the Battery Door BatteryLocating Your SIM Card Getting Started Charging the Battery Inserting the BatteryBattery Battery Charger Removing the BatteryCharging Times Battery Use and Maintenance Powering On and OffActivating your Mike Account Activating your Mike Account Finding Your Phone Number Handset Basics Customizing FeaturesText Area Display Options OK Key Quick Access to Main Menu ItemsMenu Key Main Menu Memo Call TimersRecent Calls Datebook Status Icons SIM Card Security Changing the PIN Entering the PINTurning the PIN Requirement On and Off SIM Card Security Unblocking the PIN Switching SIM CardsInserting and Removing Your SIM Card Removing Your SIM Card Inserting Your SIM Card Locking the Keypad AccessoriesFor More Information One-to-One Private Calls Mike’s Direct Connect ServiceMaking Private Calls From the Keypad From Contacts Mike’s Direct Connect ServiceReceiving Private Calls Calling from the Contacts List One Touch PTT Setting One Touch PTTCall Alerts Scroll to Assign Number Using the Call Alert Queue One-to-Many Group Calls Joining a Talkgroup Receiving Phone Calls Making Phone CallsCall Icons Entering the Number to Call Making Phone Calls Using Mute Using SpeakerphoneUsing Speed Dial and Turbo Dial Using Speakerphone Making Emergency Phone Calls Storing Recent Calls to Contacts Recent Calls Recent Calls Deleting Recent CallsSelect Delete All Contacts Searching for a Name Viewing ContactsShowing Only Private IDs and Groups Contacts Creating Entries Creating Entries Assigning Options Storing Numbers QuicklySelect Store Number Deleting Entries Editing EntriesChecking Capacity Delete an Entry International Numbers Creating Pauses and Waits Advanced Calling Options Select In Call Setup Call WaitingCall Waiting Call Forwarding Turning Off Call Forwarding Forwarding All CallsAdvanced Calling Options Select All Calls Forwarding Missed Calls Forwarding Missed Calls Call Hold Switching Between CallsCalling 2 People Putting a Call on Hold, Making a Second Call Making International Calls Creating Pauses and Waits While DialingMerging 2 Calls into a 3-Way Call Making a 3-Way Call Call Timers Using Word Mode Using Alpha ModeEntering Text Special Function Keys Using Symbols Mode Using Numeric ModeUsing Numeric Mode PunctuationPage Messages Setting Notification OptionsMessage Notifications Voice Mail Advanced Voice Mail with Fax Fax Mail IndicatorSending Unanswered Calls to Voice Mail Messages Select Text Msg Setup Setting UpText and Numeric Messages Receiving Messages Creating and Sending Messages Reading Messages From the Message Center Addressing Messages From the Recent Calls List Using Quick NotesAddressing Messages From the Idle Screen Creating and Sending Messages Using the Outbox Using DraftsScroll to Save As Draft Resending Messages Managing MemoryDeleting Sent Messages Locking Sent Messages Receiving a Message Net AlertsReading from the Message Center Select Memory Meter Net Alerts Page Accessing the Browser Menu Mike’s Wireless Web ServiceLaunching the Microbrowser Navigating the Microbrowser Mike’s Wireless Web Service Using Your Handset as a ModemEnding the Microbrowser Session Using Your Handset as a Modem Page Ring Tones Using the Vibrate FeatureTurning Ring Tones Off Never Ring Ring and Vibrate Do Not Ring for Some FeaturesAssigning Ring Tones to Contacts Ring Tones Deleting Custom Ring Tones Viewing Ring Tone AssignmentsSelect a Contact Select Memory UsagePage Viewing Datebook Datebook Navigating Datebook Creating EventsDatebook Select Go To Today Creating Events Deleting Events Editing EventsAssigning More Options Select Ring Tone Making Calls From Datebook Receiving RemindersFor Events with Java Applications For Events with Numbers to Call Customizing Datebook Setup Java Applications Installing ApplicationsRunning Applications Suspending Applications Ending Applications Resuming ApplicationsDeleting Applications Java Applications Shortcuts on the Main Menu Java Applications and GPS EnabledPersonalize Menu Options Add/Remove Apps. -or Shortcuts on the Main Menu Granting or Denying Permission Setting Privacy for All Java Applications Java Applications and GPS Enabled Setting Privacy for Each Java ApplicationSelect Privacy Settings Page Important Things to Keep in Mind GPS Enabled Viewing Your Approximate Location GPS Enabled Enhancing GPS Performance Enhancing GPS Performance Updating Satellite Almanac Data Setting the GPS PIN Security Feature Setting Privacy OptionsSetting Privacy Options Software Compatibility Using GPS with Map Software Getting Started Using GPS with Map Software GPS Enabled Creating Voice Records Voice RecordsPlaying Voice Records Labeling Voice Records Locking Voice Records Deleting Voice RecordsVoice Records Managing Memory Page Memo Page Shortcuts Using a ShortcutCreating a Shortcut Deleting Shortcuts Editing a ShortcutShortcuts Setting Your Handset to Vibrate Setting the VolumeCustomizing Your Handset Using a Remote PTT Button Button Using a HeadsetSeeing the Display Better Attaching a Headset Display/Info Features Using SettingsPhone Calls Features Way Radio Features Volume Features Personalize Features Advanced Features Security FeaturesPage How Changing Settings Affects Profiles Switching ProfilesProfiles Viewing Profiles Temporary Profiles Select Setup Temp ProfileStoring a Temporary Profile Profiles Editing Profiles Creating ProfilesDeleting Profiles Creating Profiles Setting Call Filtering Setting Call Filtering 100 Message Description Understanding Status Messages Insert SIM Understanding Status Messages RF Operational Characteristics Safety and General InformationPortable Radio Product Operation and EME Exposure Phone Operation Approved AccessoriesTwo-way radio operation Body-worn operation Portable Radio Product Operation and EME Exposure Medical Devices Electro Magnetic Interference/Compatibility Other Medical Devices Operational WarningsUse While Driving For Vehicles with an Air Bag Operational Cautions Cleaning and Drying ConsiderationsBlasting Caps and Areas Batteries Accessory Safety Information Accessory Safety Information 110 Products or Balance Accessories that are What Does this Warranty Cover?Product Above Date of purchase by What is not covered? Exclusions TTY-877-483-2840 Motorola Limited Warranty 114 Patent and Trademark Information Patent and Trademark Information 116 Numerics Index Type 25, 27 viewing IndexEmail 27, 29, 55 receiving 50 sending 119 106 PTT 121 122