Multi-Tech Systems MT5634ZBA, MT5634ZBAV

User Guide

100

Contents

Main Page Page iv Owners Manual Models MT5634ZBA and MT5634ZBAV Chapter 1: Introduction Chapter 2: Quick Start Chapter 3: Features Chapter 4: AT Commands, S-Registers & Result Codes Chapter 5: Remote Configuration Chapter 6: Callback Security Chapter 7: Solving Problems Appendix A: Regulatory Compliance Appendix B: Technical Specifications................................. Appendix C: Loopback Tests Appendix D: Warranty, Service, and Technical Support Appendix E: Upgrade Procedures Index........................................................................................ Page Page Page 1 Introduction Product Description K56flex What Is in Your Modem Package? 1 Introduction Related Manuals Page Page Page What You Will Need We supply User Guide Quick Start Guide You supply Safety Warnings Step 1: Assemble the Modem Step 2: Change the Internal Jumpers Opening the Modem Page Changing the Speaker Jumper Changing the Dial-Up/Leased-Line Jumpers Step 3: Connect the Modem to Your System Page Page Step 4: Install the Modem in Windows Adding the Modem to Windows 95 or NT Removing Your Old Modem from Windows 95 or NT Step 5: Install and Configure Your Software Z &D0 Page Page Step 6: Call the Multi-Tech BBS Windows 95 HyperTerminal Windows Terminal Phone Number: Communications: Modem Commands: 9 Step 7: Send a Fax Page Step 8: Test the MT5634ZBAV Voice Circuits Voice Mail Test Loopback Test Speakerphone Test xxxxxxx xxxxxxx References Page Page What Can You Do with Your Modem? Features Data Fax Voice (MT5634ZBAV only) Required Equipment Computer Serial Cable Telephone Line Communications Software Connections Connecting to the Computer (RS232) Connecting to the Telephone Line (LINE) Connecting to a Telephone Set (PHONE) Connecting to a Microphone (MIC) Connecting to a Speaker (SPKR) Connecting to a Sound Card (SPKR) Connecting to Power (PWR) Surge Protectors and Lightning Front Panel Page Page Page Page AT Commands AT Command Summary Page Dial string modifiers: n &Zy=x y Page Page Page Page Page Page Page Page n &F ERROR n Page Page Page Page ERROR Page Page Page Page S13 S-Registers Page S36 S37 S38 S42 S43 For For testing and debugging only. S36 S48 S108 S89 Result Codes Page Page Page 5 Remote Configuration Basic Procedure Setup Changing the Setup Password 5 Remote Configuration Changing the Remote Escape Character Page Page Page Setup Procedures To Change the Setup Password To Turn Callback Security On and Off AT AT#Sxxxxxxxx DS=y To Set the Parity of the Callback Security Messages To Assign Callback Passwords and Phone Numbers , xxxxxxxx Calling Procedures S0=1 Password-Only Callback Number-Entry Callback Extension-Entry Callback Direct Connection Callback Security Commands #CBS1 y=x Values: n yy Values: n #CBS2 #CBS1 Page Page Page Page Page None of the Indicators Light The Modem Does Not Respond to Commands Page Page The Modem Dials But Cannot Connect NO DIALTONE 9 NO ANSWER NO CARRIER The Modem Disconnects While Online The Modem Cannot Connect When Answering File Transfer Is Slower Than It Should Be Data Is Being Lost There Are Garbage Characters on the Monitor The Modem Doesnt Work with Caller ID Fax and Data Software Cant Run at the Same Time Page Page Appendix A: Regulatory Compliance FCC Regulations for Telephone Line Interconnection Page Canadian Limitations Notice FCC Fax Update Compliance with BABT Requirements European Low Voltage Directive EMC and Safety Compliance Australian Modem Warning Notice Modem Commands see table below Call Attempts/Retries Use of Supplied Power Transformer For Voice Modems New Zealand Telecom Warning Notice Use of Supplied Power Transformer Page Appendix B: Technical Specifications Page Page Page Page Page Appendix C: Loopback Tests Local Analog Loopback Test (V.54 Loop 3) Figure C-1. Local analog loopback test. CONNECT Remote Digital Loopback Test (V.54 Loop 2) Figure C-2. Remote digital loopback test. Page Local Digital Loopback Test (V.54 Loop 2) Figure C-3. Local digital loopback test Page Appendix D: Warranty, Service, and Technical Support Limited Warranty Service Attn: Repair Technical Support http://www.multitech.com/ _forms/email_tech_support.htm Online Warranty Registration The Multi-Tech BBS To Log on to the Multi-Tech BBS To Download a File L About the Internet About CompuServe About the Multi-Tech Fax-Back Service Appendix E: Upgrade Procedures firmware Upgrade Overview Step 1: Identify the Modem Firmware Step 2: Identify the Current Firmware Version Multi-Tech Web Site Multi-Tech BBS Step 3: Download the Upgrade File Multi-Tech Web Site Multi-Tech BBS Step 4: Extract the Upgrade Files Step 5: Clear Your Stored Paramenters Step 6: Upgrade the Modems Firmware DOSFLASH x x y FLASHWIN FLASHNT Flash Loader has completed Page Page Page Symbols A B C D E F G H I J M N O P R S T U V W