Limited Warranty, 137 | Multi-Tech Systems MT5634ZBAV specification

D Warranty, Service, and Technical Support

Appendix D: Warranty, Service, and Technical Support

Limited Warranty

Multi-Tech Systems, Inc. (MTS) warrants that this product will be free from defects in material or workmanship for a period of ten years from the date of purchase or, if date of purchase is not provided, ten years from the date of shipment (limited to customers in the U.S., Canada, Mexico, and United Kingdom). For customers in all other countries, due to certain legal restrictions, MTS warrants that this product will be free from defects in material or workmanship for a period of five years from the date of purchase or, if date of purchase is not provided, five years from the date of shipment, unless otherwise limited or prohibited by law.

MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FIT- NESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

This warranty does not apply to any products that have been damaged by lightning storms, water, or power surges, or that have been neglect- ed, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by the customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.

MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products that prove to be defec- tive within the warranty period, or, at MTS’s option, issuance of a re- fund of the purchase price. Defective products must be returned by Customer to MTS’s factory with transportation prepaid.

MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.

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Multi-Tech Systems MT5634ZBAV manual Limited Warranty, Warranty, Service, and Technical Support, 137

Contents

Model MT5634ZBA Model MT5634ZBAV Page Model MT5634ZBA Model MT5634ZBAV Models MT5634ZBA and MT5634ZBAV Contents User Guide Features Vii Callback Security Viii Appendix C Loopback Tests 145 User Guide Introduction Page Introduction Introduction Product Description What Is in Your Modem Package? Related Manuals User Guide Quick Start Page We supply IntroductionWhat You Will Need Quick Start Safety Warnings Mounting the feet Assemble the Modem Opening the Modem Change the Internal Jumpers Internal jumpers MT5634ZBAV Changing the Dial-Up/Leased-Line Jumpers User Guide Changing the Speaker Jumper Modem connections Connect the Modem to Your System Microphone Connection MT5634ZBAV only User Guide RS232 ConnectionLine Connection Phone Connection Power Connection Power-On TestQuick Start Speaker Connection MT5634ZBAV only Adding the Modem to Windows 95 or NT Install the Modem in Windows Removing Your Old Modem from Windows 95 or NT Install and Configure Your Software Quick Start User Guide Windows 95 HyperTerminal Call the Multi-Tech BBS Windows Terminal Quick Start Send a Fax Select Start Programs Accessories Fax Compose new fax Other Ways to Access Microsoft Fax Test the MT5634ZBAV Voice Circuits Voice Mail TestLoopback Test AT+FCLASS=8 AT+VLS=7 Speakerphone Test References Features Page What Can You Do with Your Modem? Features Data Features Voice MT5634ZBAV only Fax Required Equipment ComputerSerial Cable Communications Software Features Telephone Line Connections Connecting to the Computer RS232 Features Connecting to the Telephone Line Line Connecting to a Telephone Set PhoneConnecting to a Microphone MIC Connecting to a Speaker Spkr Connecting to a Sound Card SpkrConnecting to Power PWR Surge Protectors and Lightning Front Panel 56 56K Mode 56,000-32,000 bps. The 56 LED lights whenever Features User Guide AT Commands Registers Result Codes Page AT Commands, S-Registers, and Result Codes AT Commands AT Command Summary Enter KeyAnswer Dial Repeat Last CommandCommunication Standard Setting Carrier Control DS=y Dial Stored Telephone Number ATDT1028806127853500$123456789 Information Request Echo Command Mode CharactersEcho Online Data Characters Hook Control Monitor Speaker Volume Monitor Speaker ModeModulation Handshake Set Register Value Return Online to Data ModeResult Codes Enable/Disable Pulse Dialing Result Code Options Sr? Read Register ValueTone Dialing Result Code Format Long Space Disconnect Modem Reset Auto Retrain Data Carrier Detect DCD ControlData Terminal Ready DTR Control Auxiliary Relay Control Load Factory SettingsCommunications Mode 22bis Guard Tone Control Asynchronous Communications Mode Test CommandsData Set Ready DSR Control Display Current Settings Store Current ConfigurationSelect Stored Configuration for Hard Reset \Bn Transmit Break Zy=x Store Dialing CommandSpeaker Codec Loopback \An Select Maximum MNP Block Size \Gn Modem Port Flow Control \Jn Data Buffer ControlBreak Control \Nn Error Correction Mode Selection \Tn Inactivity Timer \Qn Flow Control Selection\Vn Protocol Result Code Data Compression Control \Xn XON/XOFF Pass-ThroughData Calling Tone View Numbers in Blacklist DCn AT Command Control $Dn DTR Dialing$EBn #CBAn Callback Attempts +ES=n Enable Synchronous Buffered Mode#CBDn Callback Delay Command #CBF? Callback Failed Attempts Display #CBPn Callback Parity Callback Failed Attempts Reset#CBIn Local Callback Inactivity Timer Command #CBNy=x Store Callback Password Command #S=x Store Setup Password Callback Security ResetCallback Enable/Disable Enter Setup Password +++ATCR Escape Sequence Registers Register Unit Range Default Description S35 S10S11 S28 S37 Register Unit Range Default Description S36 Register Unit Range Default Description S38 S42S43 S108 Register Unit RangeS48 S89 Terse Verbose Description Result Codes Delayed Remote Configuration Page Remote Configuration Basic Procedure Changing the Setup Password Setup Remote Configuration Changing the Remote Escape Character User Guide Callback Security Page Callback Security Setup Procedures To Turn Callback Security On and Off User Guide To Change the Setup Password To Set the Parity of the Callback Security Messages To Assign Callback Passwords and Phone Numbers Callback Security Password-Only Callback Calling Procedures Number-Entry Callback Extension-Entry Callback Direct Connection Callback Security Commands #CBFR Command #CBPn #CBS0 Zy=+-x,???Store Dialing Command Only after the setup password has been entered 100 Solving Problems Page None of the Indicators Light Solving Problems103 104 Modem Does Not Respond to Commands 105 106 107 Modem Dials But Cannot Connect 108 109 4The Modem Disconnects While Online 110 File Transfer Is Slower Than It Should Be 111 Data Is Being Lost 4The Modem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same Time112 Appendixes Page FCC Regulations for Telephone Line Interconnection Regulatory Compliance115 116 117 Canadian Limitations Notice 118 FCC Fax Update 119 Compliance with Babt Requirements EMC and Safety Compliance European Low Voltage Directive120 121 Command DefaultRegister Default Australian Modem Warning Notice 122 Use of Supplied Power Transformer 123 New Zealand Telecom Warning Notice 124 Technical Specifications Command Buffer Error CorrectionMode of Operation Intelligent Features 22bis/V.22 or Carrier FrequenciesITU-T AT&T V.32 terbo ITU-T V.32bis/V.32 Carrier Frequencies Frequencies ConnectorsBell 103/113 Fax Carrier Power Consumption DiagnosticsIndicators Power Requirements 130 131 Loopback Tests Test procedure Local Analog Loopback Test V.54 Loop132 133 Remote Digital Loopback Test V.54 Loop 134 User Guide Test procedure 135 Local Digital Loopback Test V.54 Loop 136 Limited Warranty Warranty, Service, and Technical Support137 Attn Repair ServiceTechnical Support Multi-Tech Systems, Inc Woodale Drive Mounds View, MN Online Warranty Registration Multi-Tech BBS139 If you know the file name If you don’t know the file name140 141 About the Internet About the Multi-Tech Fax-Back Service About CompuServe142 Upgrade Overview Upgrade Procedures143 144 Identify the Modem FirmwareIdentify the Current Firmware Version Multi-Tech Web Site 145 Multi-Tech BBS 146 Download the Upgrade File Extract the Upgrade Files Clear Your Stored Paramenters147 148 Upgrade the Modem’s Firmware 149 Flashwin 150 Restore Your Parameters Index Page 153 Index 47, 70 154 20, 21 155 156 Enable Synchronous Buffered Mode 157 Modem Port Flow Control command 20, 55 158 159 Store Telephone Number command 160 User Guide