Identify the Modem Firmware, 144 | Multi-Tech Systems MT5634ZBAV

User Guide

Step 1: Identify the Modem Firmware

You must know the model number and firmware version of your Multi- Tech modem to know whether you should update it.

1.Run your favorite terminal program. If you are using Windows 95 or Windows NT, you can use HyperTerminal. If you are using Windows 3.11, you can use Windows Terminal.

2.In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on your screen, be sure to type it com- pletely and then press ENTER.

3.Now type ATI and record your results. The model number and firm- ware version should appear as shown below.

LT K56FLEX 1.1 MT5634ZBAV Serial Data/Fax/Voice Modem Version 4.07a

Step 2: Identify the Current Firmware Version

Identify the current version of the firmware at the Multi-Tech Web site or BBS. If your modem already has the current firmware, there is no need to update it.

Multi-Tech Web Site

1.Using your favorite Web browser, go to http://www.multitech.com/ support/firmware.htm.

2.Scroll down to the table with your modem model number (non-USA firmware must be obtained directly from the ftp site or BBS at this time).

3.Look at the Current Revision number for your modem.

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Multi-Tech Systems MT5634ZBAV Identify the Modem Firmware, Identify the Current Firmware Version, Multi-Tech Web Site, 144

Contents

Model MT5634ZBA Model MT5634ZBAV Page Model MT5634ZBA Model MT5634ZBAV Models MT5634ZBA and MT5634ZBAV Contents Features User Guide Callback Security Vii Appendix C Loopback Tests Viii 145 User Guide Introduction Page Introduction Product Description Introduction What Is in Your Modem Package? Related Manuals User Guide Quick Start Page Quick Start IntroductionWhat You Will Need We supply Safety Warnings Assemble the Modem Mounting the feet Change the Internal Jumpers Opening the Modem Internal jumpers MT5634ZBAV User Guide Changing the Speaker Jumper Changing the Dial-Up/Leased-Line Jumpers Connect the Modem to Your System Modem connections Phone Connection User Guide RS232 ConnectionLine Connection Microphone Connection MT5634ZBAV only Power-On Test Power ConnectionQuick Start Speaker Connection MT5634ZBAV only Install the Modem in Windows Adding the Modem to Windows 95 or NT Removing Your Old Modem from Windows 95 or NT Install and Configure Your Software Quick Start User Guide Call the Multi-Tech BBS Windows 95 HyperTerminal Windows Terminal Quick Start Select Start Programs Accessories Fax Compose new fax Send a Fax Other Ways to Access Microsoft Fax Voice Mail Test Test the MT5634ZBAV Voice CircuitsLoopback Test Speakerphone Test AT+FCLASS=8 AT+VLS=7 References Features Page Features What Can You Do with Your Modem? Features Data Fax Voice MT5634ZBAV only Computer Required EquipmentSerial Cable Features Telephone Line Communications Software Connecting to the Computer RS232 Connections Connecting to a Telephone Set Phone Features Connecting to the Telephone Line LineConnecting to a Microphone MIC Connecting to a Sound Card Spkr Connecting to a Speaker SpkrConnecting to Power PWR Surge Protectors and Lightning 56 56K Mode 56,000-32,000 bps. The 56 LED lights whenever Front Panel Features User Guide AT Commands Registers Result Codes Page AT Commands AT Commands, S-Registers, and Result Codes Enter Key AT Command SummaryAnswer Carrier Control Repeat Last CommandCommunication Standard Setting Dial ATDT1028806127853500$123456789 DS=y Dial Stored Telephone Number Hook Control Echo Command Mode CharactersEcho Online Data Characters Information Request Monitor Speaker Mode Monitor Speaker VolumeModulation Handshake Pulse Dialing Return Online to Data ModeResult Codes Enable/Disable Set Register Value Result Code Format Sr? Read Register ValueTone Dialing Result Code Options Modem Reset Long Space Disconnect Data Carrier Detect DCD Control Auto RetrainData Terminal Ready DTR Control 22bis Guard Tone Control Load Factory SettingsCommunications Mode Auxiliary Relay Control Test Commands Asynchronous Communications ModeData Set Ready DSR Control Store Current Configuration Display Current SettingsSelect Stored Configuration for Hard Reset \An Select Maximum MNP Block Size Zy=x Store Dialing CommandSpeaker Codec Loopback \Bn Transmit Break \Jn Data Buffer Control \Gn Modem Port Flow ControlBreak Control \Nn Error Correction Mode Selection \Qn Flow Control Selection \Tn Inactivity Timer\Vn Protocol Result Code View Numbers in Blacklist \Xn XON/XOFF Pass-ThroughData Calling Tone Data Compression Control $Dn DTR Dialing DCn AT Command Control$EBn Command #CBF? Callback Failed Attempts Display +ES=n Enable Synchronous Buffered Mode#CBDn Callback Delay #CBAn Callback Attempts Command #CBNy=x Store Callback Password Callback Failed Attempts Reset#CBIn Local Callback Inactivity Timer #CBPn Callback Parity Enter Setup Password Callback Security ResetCallback Enable/Disable Command #S=x Store Setup Password +++ATCR Escape Sequence Register Unit Range Default Description Registers S28 S10S11 S35 Register Unit Range Default Description S36 S37 S42 Register Unit Range Default Description S38S43 S89 Register Unit RangeS48 S108 Result Codes Terse Verbose Description Delayed Remote Configuration Page Basic Procedure Remote Configuration Setup Changing the Setup Password Remote Configuration Changing the Remote Escape Character User Guide Callback Security Page Setup Procedures Callback Security User Guide To Change the Setup Password To Turn Callback Security On and Off To Set the Parity of the Callback Security Messages To Assign Callback Passwords and Phone Numbers Callback Security Calling Procedures Password-Only Callback Number-Entry Callback Extension-Entry Callback Direct Connection Callback Security Commands #CBFR Command #CBPn #CBS0 Zy=+-x,???Store Dialing Command Only after the setup password has been entered 100 Solving Problems Page Solving Problems None of the Indicators Light103 Modem Does Not Respond to Commands 104 105 106 Modem Dials But Cannot Connect 107 108 4The Modem Disconnects While Online 109 File Transfer Is Slower Than It Should Be 110 Data Is Being Lost 111 Fax and Data Software Can’t Run at the Same Time 4The Modem Doesn’t Work with Caller ID112 Appendixes Page Regulatory Compliance FCC Regulations for Telephone Line Interconnection115 116 Canadian Limitations Notice 117 FCC Fax Update 118 Compliance with Babt Requirements 119 European Low Voltage Directive EMC and Safety Compliance120 Australian Modem Warning Notice Command DefaultRegister Default 121 Use of Supplied Power Transformer 122 New Zealand Telecom Warning Notice 123 124 Technical Specifications Intelligent Features Error CorrectionMode of Operation Command Buffer AT&T V.32 terbo ITU-T V.32bis/V.32 Carrier Frequencies Carrier FrequenciesITU-T 22bis/V.22 or Fax Carrier ConnectorsBell 103/113 Frequencies Power Requirements DiagnosticsIndicators Power Consumption 130 Loopback Tests 131 Local Analog Loopback Test V.54 Loop Test procedure132 Remote Digital Loopback Test V.54 Loop 133 User Guide Test procedure 134 Local Digital Loopback Test V.54 Loop 135 136 Warranty, Service, and Technical Support Limited Warranty137 Multi-Tech Systems, Inc Woodale Drive Mounds View, MN ServiceTechnical Support Attn Repair Multi-Tech BBS Online Warranty Registration139 If you don’t know the file name If you know the file name140 About the Internet 141 About CompuServe About the Multi-Tech Fax-Back Service142 Upgrade Procedures Upgrade Overview143 Multi-Tech Web Site Identify the Modem FirmwareIdentify the Current Firmware Version 144 Multi-Tech BBS 145 Download the Upgrade File 146 Clear Your Stored Paramenters Extract the Upgrade Files147 Upgrade the Modem’s Firmware 148 Flashwin 149 Restore Your Parameters 150 Index Page Index 153 154 47, 70 155 20, 21 Enable Synchronous Buffered Mode 156 Modem Port Flow Control command 157 158 20, 55 Store Telephone Number command 159 User Guide 160