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Multi Tech Equipment ISIHI-2S manual Troubleshooting

Models: ISIHI-2S

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Troubleshooting 6

MultiModemISI Hybrid Series, ISIHI-2S

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Multi Tech Equipment ISIHI-2S manual Troubleshooting

Contents

MultiModemISI Hybrid Series Model ISIHI-2S Record of Revisions 11/98 Manual released PatentsTrademarks Contents Index Service, Warranty, and Technical/BBSAppendix GlossaryIntroduction Welcome to Multi-Tech’s Modem Description/Features Isdn BRI 2B+D Terminal Adapter Description/FeaturesNT2 Modem AT Commands, S-Registers, Result Codes Troubleshooting GuideManual Organization Introduction Technical Specifications Physical / Electrical / EnvironmentalModem Automatic Dialing Intelligent FeaturesAT Commands Command BufferTerminal Adapter Hardware Installation Computer Requirements Shipping ContentsSafety Warnings IntroductionBefore You Start Recommended Base I/O Address and IRQ Values Determine Current System SettingsInstalling the ISIHI-2S Hardware Installation Software/Driver Installation Software/Driver Installation Installing ISIHI-2S Drivers in Windows NT Software/Driver Installation To install terminal adapters Software/Driver Installation Software/Driver Installation Software/Driver Installation Software/Driver Installation Removing the Driver Installing ISIHI-2S Drivers in Windows Software/Driver Installation Software/Driver Installation Software/Driver Installation Software/Driver Installation Software/Driver Installation Software/Driver Installation Software/Driver Installation To install terminal adapters Software/Driver Installation Software/Driver Installation Software/Driver Installation Removing the Driver Configuring the Terminal Adapter Network ConfigurationBefore You Start Persistent DTR Dialing Call Control ConfigurationIsdn TA Configuration Utility To Configure the Terminal AdapterSoftware/Driver Installation Software/Driver Installation Software/Driver Installation ConfigMenu Configuration Utility ConfigMenu Menus AT CommandsNetWare Connect Novell Driver Installation Error MessagesIRQ Jumpers Configuring Ports for NetWare Connect TroubleshootingRemoving the Driver Novell Do you wish to continue y / n / q ? SCO Open Server 5 Driver InstallationMulti-Tech Installation Script Ttyl basename Board numberPort letter Removing the Driver SCO Open Server Activating Ports in SCO Open ServerMultiView options MultiSetup UtilityMnemonic Description Description File FormatHot Key Entries Terminal Escape SequencesTiming Specification Administration Utility Software/Driver Installation Modem Modem AT Commands Command StructureModes of Operation Command Editing Topic Command Description Hn On-Hook/Off-Hook Dialing CommandsDial Modifier Commands Ds DialWait for New Dial Tone Switch to Speakerphone ModePulse or Tone Dialing ExamplesDetect Call Card Tone Return to Command Mode After DialingDisable Data Calling Tone Transmission Flash On-HookPhone Number Memory Commands Zn=s Store a Phone NumberDSn Dial a Stored Number Zn Reset Modem Configuration Storage and Recall CommandsWn Store Configuration Fn Load Default ConfigurationResult Codes Verbose/Terse Modem Response Result Code CommandsEn Echo Command Mode Characters Result Codes Enable/DisableView Numbers in Blacklist Qn Asynchronous Communications ModeCnData Calling Tone Online Connection CommandsBn Answer Tone Cn Carrier ControlYn Long Space Disconnect \Tn Inactivity TimerGn Guard Tones Nn Modulation HandshakeSn Data Set Ready Control RS-232 Interface CommandsCn Carrier Detect Control Dn Data Terminal Ready ControlError Correction and Data Compression Commands \Nn Error Correction ModesCn Data Compression Information Request Immediate Action CommandsRepeat Last Command View Current Configuration\Qn Local Flow Control Selection Flow Control CommandsMn Communications Mode Kn Local Flow Control Selection\Jn Data Buffer Control \Xn XON/XOFF Pass-ThroughJn Auxiliary Relay Control \Gn Modem Port Flow ControlEscape Sequences Ln Monitor Speaker Volume Diagnostic CommandsSpeaker Settings Tn Self-Test CommandsS1 Ring Count Modem S-RegistersRegisters S0 Number of Rings Until Modem AnswersS6 Wait Time for Dial Tone S3 Return CharacterS4 Line Feed Character S5 Backspace CharacterS11 Tone Dialing Spacing and Duration S10 Carrier Loss Disconnect Delay TimeS28 Enable / Disable V.34 Modulation S8 Pause Time for CommaS42 Enable / Disable V.32bis and V.22bis Auto Rate S43 Enable / Disable V.32bis Start-up Auto ModeS37 Maximum Dial Line Rate S89 Off-line Time Reading and Assigning S-Register ValuesExamples of Assigning Values Examples of Reading ValuesAT Commands that Affect S-Registers Terse Verbose Definition Modem Result CodesMNP4 Code Error CorrectionTerminal Adapter Entering AT Commands Terminal Adapter AT CommandsMultliModemISI Hybrid Series, ISIHI-2S AT Attention Code Command ImplementationSwitch Configuration Commands Return Command ExecutionC6=n Spid C0=n Network Switch TypeDn Embedded Protocol Analyzer Display Network ConfigurationL5 and L6 List Active Profile Serial Port Configuration CommandsEn Command Mode Echo =n Rate Adaption ProtocolXn Connect Messages Sr=n Set S-RegisterSr? Read S-Register Vn Terse/Verbose Result CodesEn Flow Control Default &E4, &E6, &E13Fn Load Quick Setup Profile Wn Store Active Profile Vn View Port Configuration ParametersDSn Dialing a Stored Telephone Number $Dn Persistent DTR DialingEn Escape Sequence Options @P3=n Parity at Power-Up Data Call CommandsDisplay Product Information @CONFIG Start ConfigMenuDn Dial Hn Hang UpS2 Escape Character Terminal Adapter S-RegistersRegister Summary S0 Number of Rings Until AnswerS10 DCD Drop Time S7 Wait for Connection Abort TimerS32 Escape Sequence Timeout S3 Carriage Return CharacterS50 Caller Line ID CLI S52 Auto-Protocol DetectionS53 Maximum Frame Size Terse Verbose Terminal Adapter Result CodesMaking a Call Modes of OperationHanging Up Answering a CallTroubleshooting Troubleshooting Terminal Adapter Does Not Respond to Commands Terminal Adapter Dials But Cannot Make a Connection You Can Place Data Calls But Not Voice Calls, or Vice VersaYou Cannot Place Two Simultaneous Data Calls Data Is Being Lost Terminal Adapter Cannot Connect When AnsweringTerminal Adapter Disconnects While Online File Transfer Appears Slower Than It Should Be116 Service, Warranty, and 7 Technical/BBS On-line Warranty Registration Limited WarrantyMulti-Tech BBS ServiceBulletins Downloading a FileReading a Message Leaving a MessageWriters@multitech.com Publications Dept Upgrading the ISIHI-2S with FlashProAbout CompuServe About the Internet122 Appendix IBMBOARD, 1,4,0 sd0x3f8,0, 0,MCRBIT3, /*ibm COM1 Appendix a Determining Current System SettingsSio Iocrwip IHctr sio Sio 3f8 3ff 2f8 2ffAppendix B Base I/O Switch Settings Address Switch SettingsAddr DIP Switch Settings Hex 210 Addr. DIP Switch Settings HexMultiModemISI Hybrid Series, ISIHI-2S 127 128 RJ-11 Pin-outs of Analog Fax/Modem DAA Appendix C Pin AssignmentsRJ-45 Pin-outs of U-interface RJ-45 Pin-outs of S/T-interfaceOperation with factory default settings Appendix D ISIHI-2S Testing Utilities608TERM -Axxxx Operation with setting other than factory defaults132 Appendix E Configuration Profiles Quick Setup Factory ProfilesQuick Setup Example Profile 0 &F0-Modem-Like Asynchronous Operation AT Command DescriptionProfile 1 &F1-V.120 Asynchronous Operation Profile 2 &F2-X.75 Asynchronous Operation Profile 3 &F3-ML-PPP Asynchronous Operation Loop Qualification Appendix F Ordering Isdn BRI 2B+D LinesCapability C previously Generic Data C Bearer ServiceUsing Isdn Ordering Codes IOCs B1 previously Generic Data BCapability R previously Generic Data J2 previously Generic Data JCapability S previously Generic Data M Appendix M5 previously Generic Data M-1DN Ordering Isdn Without IOCs142 5ESS Custom Line Additional Parameters DMS-100 Pvc1 Line Additional Parameters United States Contact Information Isdn Service ProvidersFor More Information National Isdn Council NICHttp//southshore.k12.ar.us/natco1.html Australia CanadaEurope Middle EastNiuf Information Home Isdn User GroupsCode HEX DEC Appendix G Ascii Conversion ChartAppendix H Dial Pulses and Tones Dial PulsesTone Dial Frequencies HzDigits 697 770 852 941 1209 1336 1477 1633 Command Description Appendix I AT Command Summary ModemMultiModemISI Hybrid Series, ISIHI-2S 153 154 MultiModemISI Hybrid Series, ISIHI-2S 155 156 Appendix J S-Register Summary Modem Register Unit Range Default DescriptionVerbose Definition Appendix K Result Code Summary ModemMultiModemISI Hybrid Series, ISIHI-2S 159 How To Use AT Commands Appendix L AT Command Summary TAMultiModemISI Hybrid Series, ISIHI-2S 161 162 MultiModemISI Hybrid Series, ISIHI-2S 163 164 S32 Appendix M S-Register Summary TAAppendix N Result Codes TA Multi-Tech Systems Model ISIHI-2S Appendix O Regulatory Agency InformationCanadian Limitations Notice FCC Fax WarningGlossary Glossary MultiModemISI Hybrid Series, ISIHI-2S 171 172 DOS prompt The symbol displayed after the disk drive letter 174 MultiModemISI Hybrid Series, ISIHI-2S 175 176 MultiModemISI Hybrid Series, ISIHI-2S 177 178 UTP unshielded twisted pair Telephone-type wiring 180 Index Index MultiModemISI Hybrid Series, ISIHI-2S 183 184 MultiModemISI Hybrid Series, ISIHI-2S 185 186