Multi Tech Equipment ISIHI-2S manual Service, Multi-Tech BBS

Models: ISIHI-2S

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Chapter 7—Service, Warranty, and Technical/BBS

Service

Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, call Technical Support at (612) 717-5863. Model and serial numbers are located on the Multi-Tech label on the component side of your ISIHI-2S. To display the firmware version, type ATI1 in terminal mode. Software versions are printed on the diskette labels. Before calling Technical Support, please note the status of your equipment. Include screen messages, diagnostic test results, problems with a specific application, etc.

If your tech support specialist decides that service is required, your ISIHI-2S may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems (within North America).

Include the following with your ISIHI-2S:

A description of the problem

Return billing and return shipping addresses

Contact name and phone number

Check or purchase order number for payment if the ISIHI-2S is out of warranty (The standard repair charge is $95. This price is valid at the time of this publication but could change in the future. Check with your technical support specialist.)

If possible, note the name of the technical support specialist with whom you spoke

If you need to inquire about the status of the returned product, be prepared to provide the serial number (located on the Multi-Tech label on the component side of the card) of the product sent.

Send the ISIHI-2S to:

Multi-Tech Systems, Inc.

 

2205 Woodale Drive

 

Mounds View, Minnesota 55112

 

ATTN: Service or Repairs

The Multi-Tech BBS

Multi-Tech maintains a bulletin board system (BBS) for its customers, which includes information on new products, product upgrade data, problem-solving tips, and a message service for requesting additional information. The phone number for the Multi-Tech BBS is (612) 785-3702. The BBS can be accessed by any asynchronous modem operating at 1200 bps to 33,600 bps at a setting of 8 bits, no parity, and 1 stop bit (8-N-1).

To log on to the Multi-Tech BBS:

1.Set your communications program to 8-N-1.

2.Dial our BBS at +(612) 785-3702.

3.At the prompts, enter your first name, last name, and password. Then press RETURN. If you are a first time caller, the BBS asks if your name is spelled correctly. If you answer yes, a questionnaire appears. You must complete the questionnaire to use the BBS on your first call.

4.Press RETURN until the Main Menu appears. In the Main Menu you have access to three areas: the Files Menu, the Message Menu, and Bulletins. For help with menu commands, enter a question mark (?).

MultiModemISI Hybrid Series, ISIHI-2S

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Multi Tech Equipment ISIHI-2S manual Service, Multi-Tech BBS

ISIHI-2S specifications

The Multi Tech Equipment ISIHI-2S is a cutting-edge device designed to meet the demands of diverse industries, including manufacturing, construction, and telecommunications. This innovative piece of equipment is characterized by its versatile functionality, user-friendly interface, and robust construction, making it an ideal choice for professionals looking for reliability and efficiency.

One of the standout features of the ISIHI-2S is its advanced automation capabilities. Equipped with state-of-the-art sensors and control systems, this equipment can perform various tasks with minimal human intervention. This not only enhances productivity but also reduces the risk of errors associated with manual operation. The automation technology embedded in the ISIHI-2S allows for seamless integration into existing workflows, streamlining processes and significantly improving operational efficiency.

The ISIHI-2S also boasts a highly durable design. Constructed from high-quality materials, it is engineered to withstand harsh environments and heavy usage, ensuring longevity and reduced maintenance costs. The rugged build of the device is complemented by its lightweight nature, facilitating easy transportation and setup in various locations.

A user-friendly interface is another characteristic that sets the ISIHI-2S apart from its competitors. The intuitive control panel features a clear display, making it easy for operators to monitor performance and make adjustments as necessary. Furthermore, the device supports remote monitoring and control, allowing users to manage operations from a distance, which is particularly beneficial in large-scale projects.

In terms of technology, the ISIHI-2S incorporates advanced data analytics capabilities. Users can easily access and analyze performance data, enabling them to make informed decisions based on real-time metrics. This data-driven approach can lead to optimized operation strategies and more effective resource management.

Moreover, the versatility of the ISIHI-2S is evident in its ability to accommodate a range of attachments and accessories. This adaptability makes it suitable for various applications, from heavy lifting to intricate assembly tasks, catering to the unique needs of different industries.

In conclusion, the Multi Tech Equipment ISIHI-2S is a powerful tool that combines advanced technology, durability, and ease of use. Its automation features, robust design, user-friendly interface, and data analytics capabilities make it a preferred choice for professionals seeking reliable equipment to enhance their operational efficiency. Whether in a construction site or a manufacturing facility, the ISIHI-2S is set to revolutionize how tasks are approached and executed.