NCR RealScan 7882 Installation and Owner Guide
Correcting Scanner Problems
When the RealScan 7882 is first turned on, several diagnostic tests are run to check the status of various components. If a failure occurs, a series of beeps and flashes of the Green Status Indicator identify it. The number of beeps (flashes) identifies the problem. The problem indication is repeated continuously with a
If the diagnostics identify a problem, you must have the scanner repaired. Refer to Obtaining Technical Assistance at the front of this document. Although several conditions can be identified, following are the most common.
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Indicator | Tones | Problem | Suspect Component | ||
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2 Flashes | 2 Beeps | RAM – Write / Read failure | Printed Circuit Board | ||
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5 Flashes | 5 Beeps | Motor running too slow | • | Motor | |
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6 Flashes | 6 Beeps | EEPROM failure – cannot | Printed Circuit Board | ||
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12 Flashes | 12 Beeps | ROM sum check failure | Printed Circuit Board | ||
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