NEC 4, 77000WEB02 manual Caller Data window in N-TeliAgent

N-TeliWeb 4.0

5.If the call goes to an N-TeliAgent user, the Caller Data window shows the Form Data and URL history.

Figure 7. Caller Data window in N-TeliAgent

6.From this point, in addition to voice communication, the agent can push and share web pages with the caller. For procedures, refer to Chapter 4, "Using Center as a Workgroup Member," in the Center 4.0 User Guide.

8N-TeliWeb4.0 User Guide