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4, 77000WEB02 manual
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Table of Contents
ii
N-TeliWeb
4.0 User Guide
Contents
Main
4502-0001-A1
Contents
N-TeliWeb 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Page
N-TeliWeb 4.0
System Requirements
Overview
Installing N-TeliWeb
WebCall Directory Structure
Applet Subdirectory Files
Collecting Form Data, IVR Data and URL History
Tagging Pages for URL History
Scenario 1Caller Data from Web Page
Page
Page
Customizing Contactinfo.htm
Scenario 2Caller Data from Auto Attendant
Page
Page
Page
Customizing Contact.htm
Configuring Auto Attendant for Scenario 2
Configuring Auto Attendant
Page
Page
Page
Troubleshooting
Uninstalling N-TeliWeb