Scenario 2—Caller Data from Auto Attendant

3.The web caller enters the required information, then clicks the Submit button. The WebCall window (webcall.htm) appears.

N-TeliWeb

Figure 9. The WebCall window with DialPad visible

If NetMeeting is not installed on the caller’s computer (or it’s not configured correctly), an error message displays.

4. Once NetMeeting successfully connects to a VoIP port, the web caller sees the Customer Support page, and hears a prompt requesting the selection of Sales or Tech support.

The DialPad is visible to allow the web caller to close the Auto Attendant windows and dial a number directly, if so desired.

N-TeliWeb4.0 User Guide 11

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NEC 77000WEB02, 4 manual WebCall window with DialPad visible