Configuring Auto Attendant for Scenario 2
4.Select 1-get digits (next level).
Figure 16. Auto Attendant configuration - level 2
5.Make the following entries, and click Apply.
•Type an Item Name, if desired (CUSTOMER ID).
•Check Push URL, and type the path to the page you want to display (e.g., sales_cid.htm.)
•Select
•Set the Min. and Max. Lengths for digits that the caller must enter.
•Adjust the WebCall Response Timeout to give the web caller enough time to provide all meaningful information.
