T r o u b l e s h o o t i n g
If a web caller cannot connect, and an error message displays, the cause may be one of the following:
Error Message | Cause |
Server connection failed. | • | NCS Serv IP address is not correct | |
• | NCS Serv is not running | ||
Please try again later | |||
|
| ||
| • | Firewall is not open | |
|
|
| |
Option Pack is not installed. | • | NCS Serv does not have Center 4.0 | |
Please try again later. |
| Option Pack License. | |
|
| ||
|
|
| |
No more available sessions. | • | All session licenses are used or there | |
Please try again later. |
| are no session licenses at all. | |
|
|
20
