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NEC 77000WEB02, 4 manual TeliWeb

Models: 77000WEB02 4

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Troubleshooting Install Configuring Auto Attendant

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N-TeliWeb

User Guide

Release 4.0

Part No. 77000WEB02

April 2001

Printed in the U.S.A. (2106)

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NEC 77000WEB02, 4 manual TeliWeb

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Contents

TeliWeb Trademarks Contents Table of Contents Ii N-TeliWeb4.0 User Guide Overview TeliWeb Logical N-TeliWeb WebCall installation in IIS Installing N-TeliWeb Local Path in IIS Properties dialog WebCall Directory Structure Applet Subdirectory Files Tagging Pages for URL History Collecting Form Data, IVR Data and URL History Contactinfo.htm Scenario 1 Caller Data from Web WebCall window Caller Data window in N-TeliAgent Change the ServerIP Customizing Contactinfo . htm Contact.htm Scenario 2-Caller Data from Auto Attendant WebCall window with DialPad visible Customer Support Caller Data window in N-TeliAgent Customizing Contact . htm Configuring Auto Attendant for Scenario Configuring Auto Attendant Select 1-get digits next level Select &-get digits next level Select &-to extension next level Troubleshooting Uninstall N-TeliWeb Uninstalling N-TeliWeb TeliWeb TeliWeb4.0 User Guide Cng.nec.com Other Important Telephone Numbers

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