Troubleshooting Tips

If you have problems connecting to your wireless network, check these tips.

Symptom

Cause

Solution

 

 

 

 

The WLAN light is

The bridge is not

• Check the configuration utility for

off and I can’t

configured correctly for

the router or access point, to see if

connect to the router

the network

it lists the ME101.

 

or access point.

 

• Use the configuration utility for

 

 

 

 

 

 

the bridge to verify that the SSID,

 

 

country, and WEP settings match

 

 

those of the router or access point.

 

 

 

My gaming console

The wireless access point

• Turn off all devices. Then, power

or remote computer

or router needs to be reset

on the wireless router (or access

 

could not connect to

to recognize the bridges.

point) and power on the bridge.

 

the Internet.

 

Check that the bridge connects to

 

 

the wireless router or access point.

 

 

If it connects, power on the gaming

 

 

console or remote computer.

 

 

 

 

 

My bridge-enabled

This most likely is a

• Check that the wireless-enabled

 

computer could not

network configuration

computer or printer is on the same

communicate with

problem.

wireless network as the computer

my wireless-enabled

 

using the bridge.

 

computer or printer.

 

• Make sure the SSID, WEP key (if

 

 

 

 

WEP is enabled) and country or

 

 

 

region selection are the same for all

 

 

devices connected to the same

 

 

 

wireless network.

 

The Configuration

This could be a network

• If the wireless LAN setting are

 

Utility cannot see

configuration problem or

correct, make sure all the devices

 

any bridge even

a hardware connection

are on the same IP network.

 

• Make sure the crossover cable that

when I click Browse.

problem.

 

 

connects your computer and the

 

 

 

bridge is the right cable type.

 

 

 

• Make sure the RJ-45 connectors

 

 

 

are plugged into the computer and

 

 

bridge securely.

 

 

 

• Reset to factory defaults. See pg.14.

 

 

 

 

Note: For more troubleshooting information, go to the NETGEAR, Inc. web site.

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NETGEAR ME101 manual Troubleshooting Tips, Symptom Cause Solution