Contents ix
Troubleshooting a TCP/IP Network Using a Ping Utility ...............................................10-4
Testing the LAN Path to Your Router ......................................................................10-4
Testing the Path from Your PC to a Remote Device ...............................................10-5
Troubleshooting a Remote Node or ISP Connection ....................................................10-5
Troubleshooting a Remote User Connection ................................................................10-6
Troubleshooting the Manager Interface ........................................................................10-7
Testing the Phone Ports ...............................................................................................10-7
Restoring the Default Configuration and Password ......................................................10-7
Appendix A
Technical Specifications
General Specification .................................................................................................... A-1
Appendix B
Ordering ISDN Lines
Ordering the Line ........................................................................................................... B-1
Provisioning for Switches in North America ................................................................... B-2
Provisioning for AT&T 5ESS Switch ........................................................................B-2
Provisioning for Northern Telecom Switch .............................................................. B-4
Appendix C
ISDN Clearing Codes
Clearing Codes .............................................................................................................. C-1
Appendix D
Using the Protocol Analyzer and Trace Tools
The Diagnostic Process .................................................................................................D-1
ISDN Protocol Analyzer ................................................................................................. D-2
Packet Tracing ................................................................................................................D-5
Packet Trace Display Format ................................................................................... D-8
Glossary
Index
RH348TOC.fm Page ix Tuesday, October 10, 2000 3:12 PM