NETGEAR WGR826V - page 88

Reference Manual for the 54 Mbps Wireless Router with Phone Adapter WGR826V

8-8 Troubleshooting Common Problems

202-10051-01, March 2005

This page intentionally left blank

Contents

Main ii 202-10051-01, March 2005 iii Product and Publication Details Page Contents Page Page Page Page Page Chapter 1 About This Manual Audience, Scope, Conventions, and Formats How to Use This Manual How to Print this Manual Page Chapter 2 Getting to Know Your NETGEAR Wireless Router Package Contents The Front Panel Viewed from left to right, the table below describes the lights on the front panel of the router. Reference Manual for the 54 Mbps Wireless Router with Phone Adapter WGR826V Getting to Know Your NETGEAR Wireless Router 2-3 202-10051-01, March 2005 Table 2-1. Status Light Descriptions (continued) The Rear Panel Chapter 3 Connecting the Router to the Internet Prepare to Install Your Wireless Router First, Connect the Wireless Router to Your Network 1. CONNECT THE WIRELESS ROUTER, THE COMPUTER, AND THE MODEM PRGHP A B C D 2. RESTART YOUR NETWORK IN THE CORRECT SEQUENCE Page 3. OPEN A BROWSER AND LOG IN TO THE ROUTER Page 4. CONFIGURE YOUR WIRELESS ROUTER TO CONNECT TO THE INTERNET 5. CONFIGURE THE WIRELESS SETTINGS Page Now, Set Up a Computer for Wireless Connectivity Troubleshooting Tips :LUHOHVV$GDSWHULQD 1RWHERRN&RPSXWHU Page Page Chapter 4 Content Filtering Content Filtering Overview Firewall Rules Page Page Outbound Services Page Inbound Services Page Blocking Access to Internet Sites Blocking Access to Internet Services Configuring a User Defined Service Scheduling When Blocking Will Be Enforced Page Page Configuring E-Mail Alert and Web Access Log Notifications Page Page Chapter 5 Optimizing Wireless Connectivity and Security Observe Performance, Placement, and Range Guidelines Implement Appropriate Wireless Security :LUHOHVV'DWD 6HFXULW\2SWLRQV 5DQJHXSWRIRRWUDGLXV Understanding Wireless Settings Page Default Factory Settings Information to Gather Before Changing Basic Wireless Settings Chapter 6 Doing Basic Router Housekeeping Changing the Administrator Password Page Page Reviewing the Attached Devices Backing up Your Settings Page Using Diagnostics Reviewing the VoIP and QoS Settings Page Page Page Page Page Page Page Configuring LAN TCP/IP Setup Parameters Using the Router as a DHCP server Using Address Reservation Configuring Static Routes Page Configuring WAN Setup Options Setting Up a Default DMZ Server Setting the MTU Size Port Triggering Page Access Control List Page UPnP Setting Firmware Upgrade, Provisioning, VoIP and QoS Advanced Settings Page Page Chapter 8 Troubleshooting Common Problems Basic Functioning Power Light Not On Lights Never Turn Off LAN or Internet (WAN) Port Lights Not On Troubleshooting the Web Configuration Interface Troubleshooting the ISP Connection Page Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your Router Testing the Path from Your Computer to a Remote Device Restoring the Default Configuration and Password Page Technical Specifications A-1 202-10051-01, March 2005 Appendix A Technical Specifications Page Appendix B Network, Routing, and Firewall Basics Related Publications Basic Router Concepts What is a Router? Routing Information Protocol IP Addresses and the Internet Page Netmask Subnet Addressing Page Private IP Addresses Single IP Address Operation Using NAT MAC Addresses and Address Resolution Protocol Related Documents Domain Name Server IP Configuration by DHCP Internet Security and Firewalls What is a Firewall? Stateful Packet Inspection Denial of Service Attack Ethernet Cabling Category 5 Cable Quality Inside Twisted Pair Cables Uplink Switches, Crossover Cables, and MDI/MDIX Switching Page Page Appendix C Preparing Your Network What You Need To Use a Router with a Broadband Modem Cabling and Computer Hardware Computer Network Configuration Requirements Internet Configuration Requirements Where Do I Get the Internet Configuration Parameters? Record Your Internet Connection Information Preparing Your Computers for TCP/IP Networking Configuring Windows 95, 98, and Me for TCP/IP Networking Install or Verify Windows Networking Components Page Enabling DHCP to Automatically Configure TCP/IP Settings in Windows 95B, 98, and Me Locate your Network Neighborhood icon. Selecting Windows Internet Access Method Verifying TCP/IP Properties Configuring Windows NT4, 2000 or XP for IP Networking Install or Verify Windows Networking Components DHCP Configuration of TCP/IP in Windows XP, 2000, or NT4 DHCP Configuration of TCP/IP in Windows XP Page DHCP Configuration of TCP/IP in Windows 2000 Page Page DHCP Configuration of TCP/IP in Windows NT4 Page Verifying TCP/IP Properties for Windows XP, 2000, and NT4 Configuring the Macintosh for TCP/IP Networking MacOS 8.6 or 9.x MacOS X Verifying TCP/IP Properties for Macintosh Computers Verifying the Readiness of Your Internet Account Are Login Protocols Used? What Is Your Configuration Information? Obtaining ISP Configuration Information for Windows Computers Obtaining ISP Configuration Information for Macintosh Computers Page Page Appendix D Wireless Networking Basics Wireless Networking Overview Infrastructure Mode Ad Hoc Mode (Peer-to-Peer Workgroup) Network Name: Extended Service Set Identification (ESSID) Authentication and WEP Data Encryption 802.11 Authentication Open System Authentication Shared Key Authentication 802.11bAuthentication Open System Steps Overview of WEP Parameters 802.11bAuthentication Shared Key Steps Key Size WEP Configuration Options Wireless Channels WPA and WPA2 Wireless Security How Does WPA Compare to WEP? How Does WPA Compare to WPA2 (IEEE 802.11i)? What are the Key Features of WPA and WPA2 Security? Page Wired Network with Optional 802.1x Port Based Network Access Control Wireless LAN Page Page Page Is WPA/WPA2 Perfect? Product Support for WPA/WPA2 Page Page Glossary Use the list below to find definitions for technical terms used in this manual.