User Guide
Chapter 9 Making Phone Calls
9.1 Internet Calls
1) To make a VoIP call, simply dial the SIP number on your phone’s dial pad.
9.2PSTN Calls
1) To call regular PSTN telephone numbers, please use your ITSP’s dialing plan.
9.3VoIP Advanced Call Features
9.3.1Consultation Hold
This feature allows a user to put the existing call on hold and call another number. How To:
1)Dial *83 followed by # on A’s
2)Dial a number and during the existing call, press the flash button on the telephone handset to put the current remote party on hold and get a dial tone.
3)You can now dial another number.
4)When you are finished press flash to come back to the first call. You can also alternate between calls.
9.3.2Blind Transfer
This feature allows a user (transferor) to transfer an existing call (transferee) to another telephone number (transfer target) without calling it.
How To:
1)During an existing call, press the flash button on the telephone handset to put the other party on hold and get a dial tone.
2)Press *90 (the blind transfer activation code) on your telephone dial pad, listen for the alert tone to indicate that the VOIP ATA is expecting a number, then enter the phone number to which you want to transfer the other party, then press # (optional).
3)Hang up your phone, once you hear the Fast Busy Tone.
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