If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
•See “Error Messages” (E88) for more information.
Power, Display and Settings IssuesProblem |
| Cause/Solution |
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| • | Battery is exhausted. |
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| • Camera has turned off automatically by auto off to save |
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Camera turns off |
| power. |
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• Inside of the camera has become hot. Leave the camera | – |
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without warning. |
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| off until the inside of the camera has cooled. |
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| • At low temperatures, the camera and the battery may not |
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| function normally. |
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| • | Camera is off. |
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| • | Battery is exhausted. |
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| • Standby mode for saving power: press the power switch, |
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Monitor is blank. |
| the |
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| • Camera and computer are connected via USB cable. |
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| • Camera and TV are connected via A/V cable or HDMI |
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| cable. |
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Monitor is hard to | • | Adjust monitor brightness. |
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see. | • | Monitor is dirty. Clean monitor. |
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| • If the camera clock has not been set (“Date not set” |
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correct. |
| indicator blinks during shooting), still pictures have a time |
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| Technical |
| stamp of “00/00/0000 00:00”; and movies are dated “01/ |
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Date and time of |
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| 01/2011 00:00.” Set the correct date and time using Time |
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recording are not |
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| zone and date in the setup menu. |
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| • The camera clock is not as accurate as a normal clock, |
| Notes | ||
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| such as watches. Check camera clock regularly against |
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| more accurate timepieces and reset as required. |
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| and |
No information | Hide info is selected for Photo info under Monitor |
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displayed in |
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settings in the setup menu. |
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monitor. |
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Print date not | Time zone and date in the setup menu has not been set. |
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available. |
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Date not | • | A shooting mode that does not support print date is |
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appearing on | • | selected. |
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pictures even | Another function that is set now is restricting the print |
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when Print date is | • | date. |
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enabled. | The date cannot be imprinted onto a movie. | – |
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Camera settings | Clock battery is exhausted; all settings were restored to their |
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reset. | default values. |
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F13