Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative. Refer to the page numbers in the right-most column for more information.

See “Error Messages” (E88) for more information.

Power, Display and Settings Issues

Problem

 

Cause/Solution

 

A

 

 

Battery is exhausted.

22

 

 

 

Camera has turned off automatically by auto off to save

23

 

 

Camera turns off

 

power.

 

 

 

Inside of the camera has become hot. Leave the camera

 

 

without warning.

 

 

 

off until the inside of the camera has cooled.

 

 

 

 

 

 

 

 

 

At low temperatures, the camera and the battery may not

F4

 

 

 

 

function normally.

 

 

 

 

 

 

 

 

 

 

Camera is off.

23

 

 

 

Battery is exhausted.

22

 

 

 

Standby mode for saving power: press the power switch,

23

 

 

Monitor is blank.

 

the shutter-release button, Abutton, cbutton, or b

 

 

 

 

(emovie-record) button.

 

 

 

 

 

 

 

 

 

Camera and computer are connected via USB cable.

73

 

 

 

Camera and TV are connected via A/V cable or HDMI

73

 

 

 

 

cable.

 

 

 

 

 

 

 

 

 

Monitor is hard to

Adjust monitor brightness.

94

 

 

see.

Monitor is dirty. Clean monitor.

F2

 

 

 

 

 

 

 

 

If the camera clock has not been set (“Date not set”

24, 94

 

 

correct.

 

indicator blinks during shooting), still pictures have a time

 

 

Technical

 

stamp of “00/00/0000 00:00”; and movies are dated “01/

 

 

Date and time of

 

 

 

 

 

01/2011 00:00.” Set the correct date and time using Time

 

 

 

recording are not

 

 

 

 

 

zone and date in the setup menu.

 

 

 

 

 

 

 

 

 

The camera clock is not as accurate as a normal clock,

94

 

Notes

 

 

such as watches. Check camera clock regularly against

 

 

 

 

more accurate timepieces and reset as required.

 

 

 

 

 

 

 

and

No information

Hide info is selected for Photo info under Monitor

 

 

displayed in

94

 

Index

settings in the setup menu.

 

 

 

monitor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Print date not

Time zone and date in the setup menu has not been set.

24, 94

 

 

available.

 

 

 

 

 

 

 

 

 

 

 

 

 

Date not

A shooting mode that does not support print date is

94

 

 

appearing on

selected.

 

 

 

pictures even

Another function that is set now is restricting the print

63

 

 

when Print date is

date.

 

 

 

enabled.

The date cannot be imprinted onto a movie.

 

 

 

 

 

 

 

Camera settings

Clock battery is exhausted; all settings were restored to their

25

 

 

reset.

default values.

 

 

 

F13