Troubleshooting

Problem

Cause/Solution

 

A

 

Bright specks

 

 

 

 

appear in pictures

Flash is reflecting off particles in air. Set the flash to W(off ).

55

 

 

shot using flash.

 

 

 

 

 

 

 

 

 

 

Flash is set to W(off).

55

 

 

Flash does not fire.

A scene mode that cannot turn on flash is selected.

54

 

 

When the camera is recording a movie.

 

 

 

 

Another function that is set now is restricting the flash.

63

 

 

 

 

 

 

 

 

• Off is selected for Digital zoom in the setup menu.

94

 

 

The digital zoom is

When Portrait, Night portrait, Backlighting with HDR

40, 41,

 

 

not available.

set to On, Pet portrait or Underwater is selected in

44, 46

 

 

scene mode, the digital zoom cannot be used.

 

 

 

 

 

 

 

 

Other functions that restrict the use of digital zoom is set.

63

 

 

 

 

 

 

 

Image mode not

Another function that is set now is restricting Image mode.

63

 

 

available.

 

 

 

 

 

 

 

 

 

 

 

 

• Off is selected for Shutter sound under Sound

94

 

 

 

settings in the setup menu.

 

 

 

 

• Sports, Museum or Pet portrait is selected in scene

40, 43,

 

 

No sound when

mode.

46

 

 

shutter is released.

When the camera is recording a movie.

 

 

 

 

Other functions that restrict the use of the shutter sound

63

 

 

 

are set.

 

 

 

 

Do not block the speaker.

3

 

 

 

 

 

 

 

AF-assist

Off is selected for AF assist in the setup menu. Even when

 

 

 

illuminator does

Auto is set, AF-assist illuminator may not light depending

94

 

 

not light.

on the focus area position or scene mode.

 

 

 

 

 

 

 

 

Pictures appear

Lens is dirty. Clean lens.

F2

 

 

smeared.

 

 

 

 

 

Technical

 

 

 

 

Colors are

When the subject is backlit or when shooting with an

 

 

unnatural.

White balance does not match light source.

51

 

 

 

 

 

 

Ring-shaped or

extremely bright light source in the display, such as in

 

 

Notes

bands are seen on

 

sunlight, ring-shaped or rainbow-colored bands may

 

rainbow-colored

 

 

 

 

the screen or the

appear on the image.

 

 

and

Change the position of the light source or remove it from

 

 

shot image.

 

 

As the subject is dark, shutter speed is too slow or ISO

 

 

Index

Randomly spaced

 

 

 

the display, and try shooting again.

 

 

 

bright pixels

sensitivity is too high.

 

 

 

(“noise”) appear in

Use flash.

54

 

 

image.

Specify a lower ISO sensitivity setting.

51

 

 

 

 

 

 

 

F15