Troubleshooting
Problem | Cause/Solution |
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Bright specks |
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appear in pictures | Flash is reflecting off particles in air. Set the flash to W(off ). |
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shot using flash. |
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| • Flash is set to W(off). |
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Flash does not fire. | • A scene mode that cannot turn on flash is selected. |
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• When the camera is recording a movie. |
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| • Another function that is set now is restricting the flash. |
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| • Off is selected for Digital zoom in the setup menu. |
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The digital zoom is | • When Portrait, Night portrait, Backlighting with HDR |
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not available. | set to On, Pet portrait or Underwater is selected in |
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scene mode, the digital zoom cannot be used. |
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| • Other functions that restrict the use of digital zoom is set. |
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Image mode not | Another function that is set now is restricting Image mode. |
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available. |
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| • Off is selected for Shutter sound under Sound |
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| settings in the setup menu. |
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| • Sports, Museum or Pet portrait is selected in scene |
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No sound when | mode. |
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shutter is released. | • When the camera is recording a movie. |
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| • Other functions that restrict the use of the shutter sound |
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| are set. |
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| • Do not block the speaker. |
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Off is selected for AF assist in the setup menu. Even when |
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illuminator does | Auto is set, |
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not light. | on the focus area position or scene mode. |
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Pictures appear | Lens is dirty. Clean lens. |
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smeared. |
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| Technical | |
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Colors are | When the subject is backlit or when shooting with an |
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unnatural. | White balance does not match light source. | 51 |
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extremely bright light source in the display, such as in |
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| Notes | |
bands are seen on | – |
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sunlight, |
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the screen or the | appear on the image. |
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Change the position of the light source or remove it from |
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shot image. |
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As the subject is dark, shutter speed is too slow or ISO |
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Randomly spaced |
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| the display, and try shooting again. |
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bright pixels | sensitivity is too high. |
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(“noise”) appear in | • Use flash. |
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image. | • Specify a lower ISO sensitivity setting. |
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F15