Troubleshooting | Nordic Star Products 4.3A guide

Troubleshooting

There is a problem when sending a fax abroad

Do you use Tele2 and dial 007 instead of 009? Ensure that the line the modem is connected to is registered with Tele2.

Transmission of faxes is often broken off before they are finished or there are lines missing in the middle of a fax.

This is probably a problem of flow control. Depending on the type of modem and the serial ports in the computer, sometimes software and other times hard- ware flow control should be used. Begin by setting up the system for XON/ XOFF. This is generally the easiest way to get started.

In order to run RTS/CTS flow control, an initiation string should be used which sets up the modem for RTS/CTS. In addition, it is necessary that the serial port is set up for, and can handle, RTS/CTS. This method is to be preferred but is not supported by all serial cards.

There is a problem with sending a fax on HP-UX.

The program is compiled on a HP 9000/712 and as standard tries to set up hard- ware flow control. This is not always so satisfactory on HP’s server machines. Therefore you can shut off “the hardware control attempt” by adding FLOW = 0 in the configuration file.

XFAX - User’s Guide 4.3a

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Nordic Star Products 4.3A manual Troubleshooting

Contents

Xfax Contents Characterset Defaultfont DefaultmarginDialprefix Defaultprinter Dialtimeout Httpenable Waitfortone Spooldir OverviewEtcdir Bindir Xfaxdir Installation Environment variables Configuring the softwareKeywords Xfax and multiple fax devices Adding actions Configuring the software Xfax User’s Guide 4.3a Faxsend Sending a fax One fax to several recipients group transmission Attaching a note to a fax Script xfax Scheduled transmissionsID of the fax in the queue Printing a fax before sending Document codes Script faxadm Chargeperminute Telephone cost file ETCDIR/cost Areacodes 08LOCAL 031AREA 3 009ABROAD 0091USA LocalzoneLOCALZONE=LOCALLY Areacodes Automatic printing of incoming faxes Receiving faxes Fax queues Handling faxes Intr Canceling of a faxReschedule a fax Scheduling a fax Listing faxes in a particular directory Routine maintenancePrinting a fax Cleaning the statistics file Xfax in a Windows environment Using the address book in XfaxInstallation Using the client Xfax in a Windows environment Cover sheets the old way Using overlay files as forms and cover pagesOverlay files and cover sheets Time MessageDate Overlay files and cover sheets Sendmail Xfax and e-mail Script faxmail Xfax and e-mail Installing Ghostscript and the Xfax driver Troubleshooting Integrated Http server Integrated Smtp server Modems and flow control Commands Command reference Faxmime FaxmailFaxmaster Subject FaxprintFaxq From Faxsend Faxrm 1234 7586535 faxfile Faxwho FaxsrFaxstat Exit codes Faxline AccesshttpKeyword reference General keywords Alertuser AccesssmtpAdministrator Acceptusers Characterset Brokenselect Dialtimeout DefaultfontDefaultmargin Defaultprinter Executeaftersend DomainExecworkdir Executeafterreceive Failfaxno ExecutebeforesendExitstring Faildir Httpenable Jetfaxpagetime InitstringJetfaxbusytries Jetfaxcopy Lockingstyle Localprefix Mailonsuccess MailonerrorLpprintoption Printrectoleft NoerrorsaveNostatistics Partialpages Roundrobin ResolutionReceiveonly Reversestats Smtpserver SmtpenableSmtpsender 15.1.83 T30PAGELENGTH Symbolset15.1.81 T30ECM 15.1.82 T30RTC Waitfordialtone WaitfortoneXonxoff Troubleshooting Troubleshooting Technical specifications Typefaces in Xfax Index