While on an active call

To place a call on hold:

Press the Hold key. (Hold)

To retrieve a call on hold:

Press the line (DN) key.

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.

To transfer a call to a third party:

Trans

1.

Press the Transfer context-sensitive soft

 

 

key. The other party is put on hold and a

 

 

dial tone sounds. The LCD indicator light

 

 

flashes steadily.

 

2.

Dial the DN to which you are transferring

 

 

the call.

Trans

3.

When that number rings or a person

 

 

answers, press the Transfer context-

 

 

sensitive soft key to connect the calling

 

 

party.

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Nortel Networks 1110 manual Transferring a call, To place a call on hold, To retrieve a call on hold