Tracing a malicious call | Nortel Networks 1110 guide

While on an active call

	2.	Dial a charge account number or the
		caller’s number.
		Note: For information on using the
		Charge key, see “Charging a call or
		charging a forced call” on page 63.
CParty	3.	Press the Call Party context-sensitive
		soft key to return to the call.

Tracing a malicious call

Use the Call Trace feature to trace nuisance calls within your system.

Note: This is not a default feature. Contact your system administrator to configure this feature on your telephone.

To activate Call Trace:

Trans Conf

or

1.Choose one of the following:

—Press the Transfer context-sensitive soft key.

—Press the Conference context- sensitive soft key.

2.Dial the SPRE code followed by 83 or dial the Call Trace FFC to automatically reconnect.

Note: Contact your system administrator for the Call Trace feature SPRE code.

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Nortel Networks 1110 manual Tracing a malicious call, To activate Call Trace

Contents

IP Phone Page Revision history Revision history Contents IP Network Statistics 3. Network Configuration Lock Menu While away from your desk Using Hospitality features Additional call featuresAdditional phone features Talking with more than one person 105 Basic features About the Nortel IP Phone About the Nortel IP Phone Telephone display IP Phone 1110 LCD screen Telephone controls Context-sensitive soft keys are located About the Nortel IP Phone About the Nortel IP Phone Press the Services key once to access Msg/Inbox Your voice mailbox Connect the components Before you begin Release the phone from the stand Remove the stand cover IP Phone 1110 connections Cable routing tracks and mounting holes Connect the components Virtual Office Login and Test Local Mode for Branch Office Telephone featuresPassword Admin Telephone Options Using the Telephone Options menu Press the Select context-sensitive Volume adjustmentAdjusting the volume Return to the Telephone Options Contrast adjustment Adjusting the display screen contrast Language… LanguageOptions menu Selecting a language Date/Time Local Dialpad ToneSelecting a date and time format Set Info Choosing a local dialpad tone Diagnostics Viewing telephone-specific diagnostic informationViewing telephone-specific information Ring type Ring type…Choosing a ring type Call Timer Enabling or disabling Call Timer Local tools Navigation controls for menus Part 1 Navigation controls for menus Part 2 Navigation controls for Edit modePreferences Enter key Adjusting the LCD display screen contrast ContrastLanguages Backlight Timer Selecting a local tools language Local Diagnostics Adjusting the Backlight Timer IP Set&DHCP Information Network ConfigurationNetwork Diagnostic Tools Ethernet Statistics Lock Menu Call features and Flexible Feature Codes Using Off-hook dialing Making a call Using On-hook Dialing Using PredialTo use Predial Using Ring Again To edit a Predial number Enter the Ring Again Activate FFC To call a Ring Again party when you receive notificationTo activate Ring Again To deactivate Ring Again before notification Using Last Number Redial To use Last Number Redial Press the Speed Call Controller Using Speed CallTo store a Speed Call number To make a Speed Call Press the System Speed Call Using System Speed CallTo make a System Speed Call Controller SScCtl key Placing a call on hold Answering a callWhile on an active call To answer a call To retrieve a call on hold Transferring a callTo place a call on hold To transfer a call to a third party Using Timed Reminder Recall To use Timed Reminder Recall Using Call Park To park a call on the System Park DN or your own DN To park a call using the Spre code or FFC Recording a Calling Party Number To retrieve a parked callTo record a caller’s number for accounting purposes Tracing a malicious call To activate Call Trace To forward your calls or change the forward number Using Call ForwardWhile away from your desk Forward All Calls Activate FFC Forward All Calls Deactivate FFC Using Internal Call ForwardTo deactivate Call Forward To reinstate Call Forward to the same number Call Forward Deactivate FFC Using Remote Call ForwardTo deactivate Internal Call Forward To activate Remote Call Forward To deactivate Remote Call Forward Securing your telephone To lock your telephone To unlock your telephone Talking with more than one person Setting up a conference call To set up a conference call Using Group Call To call group membersEnter the Group Call FFC To answer a group call To end a group call Working without interruption Activating Make Set BusyTo activate Make Set Busy To deactivate Make Set Busy Additional call features Using Call Page Connect to make an announcementTo connect to Call Charging a call or charging a forced call Dial the Call Detail Recording FFC To charge a call to an account when you transfer a call To charge a call in progress Dial the Call Detail Recording FFC Using Enhanced Override To use Enhanced Override Using Forced Camp-on To use Forced Camp-on Answering a call camped-on to your extension Overriding a busy signal Using Privacy ReleaseTo override a busy signal To use Privacy Release in an established state Using RadioDial the Radio Paging Access FFC To use Automatic Preselection Meet-me To use Automatic Post-selection To answer a Radio Dial the Radio Paging Answer FFC Additional phone features Using Virtual OfficeSecure Communication Logging in to Virtual Office Virtual Office connection availability Additional phone features Using Virtual Office on your Remote telephone IP Phone 1120E logged in to an IP Phone Logged in to an IP Phone 1110 using an IP Phone 1140E Using Virtual Office on your Office telephone Logged in to an IP Phone 1110 using an IP Softphone Office phone displays the message Logged Out Logging out of Virtual Office To log out from a Remote telephone Troubleshooting Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Using Test Local Mode Using Resume Normal ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Part 1 Troubleshooting MG 1000B Part 2 To enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up Dial the Automatic Wake-Up Request FFC To verify the time for the Automatic Wake-Up call To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up Verify FFC Station Control Password Changing your Station Control Password Station Control Password Accessing External Server Applications Flexible Feature Codes FFC Flexible Feature Codes Part 1 Flexible Feature Codes Part 2 Flexible Feature Codes FFC Regulatory and safety information Other EMC compliance DenAn regulatory notice for Japan Regulatory and safety information Terms you should know Information display 101 102 103 Terms you should know 104 Index 106 107 Index 108 Page Copyright 2006 Nortel Networks. 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