Additional phone features

Troubleshooting Virtual Office

Virtual Office can cause error messages to display on-screen. Table 6 lists error messages and describes actions to correct the causes.

Table 6: Troubleshooting Virtual Office (Part 1 of 3)

Displayed

Probable Cause

Actions

Message

 

 

 

 

 

Busy, try again

Remote IP Phone is

Wait for remote IP

 

active (not idle).

Phone to become idle

 

 

and try again.

 

 

 

 

ACD is logged in.

Log out of ACD IP

 

 

Phone before initiating

 

 

Virtual Office from

 

 

another IP Phone.

 

 

 

 

Make Set Busy is

Configure Make Set

 

inactive on ACD IP

Busy active on ACD IP

 

Phone.

Phone.

 

 

 

Invalid ID (1)

Incorrect User ID

Enter correct User ID.

 

entered.

 

 

 

 

 

User ID is not in

Notify system

 

Gatekeeper database.

administrator.

 

 

 

Invalid ID (2)

Incorrect User ID

Enter correct User ID.

 

entered.

 

 

 

 

Invalid ID (3)

Incorrect User ID

Enter correct User ID.

 

entered.

 

 

 

 

 

User ID in Gatekeeper

Notify system

 

database points to

administrator.

 

originating Call Server.

 

 

 

 

Locked from

Three failed attempts to

Wait one hour for the

Login

enter the correct

lock to clear

 

Station Control

automatically, or notify

 

Password.

system administrator to

 

 

clear lock.

 

 

 

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Nortel Networks 1150E manual Troubleshooting Virtual Office Part 1

1150E specifications

Nortel Networks 1150E is a versatile and robust IP desktop phone designed to enhance communication in a modern business environment. Targeting organizations of various sizes, this high-performance device combines advanced technology with a user-friendly interface, ensuring efficiency and productivity.

One of the standout features of the 1150E is its support for Voice over IP (VoIP) technology. This capability enables clear and reliable voice communication over the internet, significantly reducing long-distance call costs. The 1150E is compatible with Nortel's Communication Server 1000, making it an ideal choice for businesses looking to implement or upgrade their IP telephony systems.

The 1150E boasts a sleek and ergonomic design, featuring a large backlit graphical display that provides easy access to call information and navigation menus. The interface is intuitive, allowing users to manage calls and contacts without any hassle. The phone also offers multiple programmable keys, enabling quick access to frequently used features and contacts.

Another significant characteristic of the 1150E is its support for advanced multimedia applications. This phone isn't just about voice; it also facilitates video conferencing and messaging. With its integrated support for various collaboration tools, users can seamlessly integrate voice calls with video and instant messaging, which is vital in today's fast-paced business world.

Security is also a key focus in the design of the 1150E. It supports secure protocols such as SRTP and HTTPS, protecting the integrity and confidentiality of communications. This is increasingly important as businesses face evolving cybersecurity threats.

Additionally, the 1150E includes features such as a speakerphone, headset compatibility, and wideband audio for enhanced sound quality during calls. With programmable soft keys and a user-friendly directory, the device streamlines the calling process, catering to the needs of busy professionals.

In summary, the Nortel Networks 1150E IP phone combines essential communication features with advanced technologies, making it a reliable choice for any organization. Its VoIP support, multimedia capabilities, security features, and ease of use contribute to its reputation as a powerful tool for improving workplace communication. Whether for direct calls, conferencing, or collaboration, the 1150E remains a valuable asset in the modern office setting.