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Using the Basic Features of Your SoundPoint® IP 550 Desktop Phone

Your SoundPoint IP 550 desktop phone is designed to be used like a regular phone on a public switched telephone network (PSTN). You call place calls, transfer a call to someone else, or conduct a conference call.

At most one active call may be in progress on your phone at any time. The active call is the one that has audio associated with it. There may be multiple other calls:

On hold

In an “Incoming call” or “Ringing” state

This chapter provides basic operating instructions for the SoundPoint IP 550 phone. The topics include:

Placing Calls

Answering Calls

Ending Calls

Redialing Numbers

Placing Calls on Hold

Hosting Conference Calls

Transferring Calls

Forwarding Calls

Enabling Do Not Disturb

Assigning Speed Dial Keys

Using Voice Mail

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Nortel Networks 550 manual