Using the Basic Features of Your SoundPoint® IP 550 Desktop Phone

Multiple Line Keys per line

 

If your phone is configured with multiple call appearances, refer to Using

 

Multiple Call Appearances on page 4-1for instructions on how to answer a

 

call.

Note

 

You can ignore incoming calls by pressing the Reject soft key (for private lines) or

 

the Silence soft key (for shared lines) or the Do Not Disturb key. The Do Not

 

Disturb mode stays active when the call ends and remains active until you press the

 

Do Not Disturb key again.

 

You can forward incoming calls by pressing the Forward soft key. For more

 

information, refer to To forward an incoming call to another party: on page 3-21.

 

When your phone is configured with a silent ring, press the ringing Line key or the

 

Answer soft key to answer the call. If your handset is off-hook, the call is routed to

 

the handset. If your handset is on-hook, the call is routed to the speaker.

 

 

 

Answering When Not in Another Call

 

In all cases, the active call will appear on the graphic display showing call

 

duration and destination.

 

To answer a call using the handset:

 

>> Pick up the handset.

 

To answer a call using Hands-Free Speakerphone mode:

Note

 

If “Handsfree mode disabled” appears on the graphic display after you press the

 

speakerphone key, your system administrator has disabled the speakerphone on

 

your phone.

 

 

>>Do one of the following:

Press .

With the handset on-hook, press

(next to the

flashing green status indicator).

 

Press the Answer soft key.

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Nortel Networks 550 manual To answer a call using Hands-Free Speakerphone mode, Do Not Disturb key again