5
Troubleshooting Your
SoundPoint® IP 550 Desktop Phone
This chapter contains general troubleshooting information to help you solve any problems you might encounter when you use your SoundPoint IP 550 phone. The tables in this chapter list possible trouble symptoms, the likely causes of these problems, and the recommended corrective actions to take.
•Power and Startup
•Controls
•Access to Screens and Systems
•Calling
•Displays
•Audio
To obtain more detailed troubleshooting information, you can access certain menus on your phone that test your phone hardware. For more information, see Testing Phone Hardware on page
If you require additional assistance, contact your system administrator.
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