Using the Basic Features of Your SoundPoint® IP 550 Desktop Phone

To answer an incoming call on a line configured for multiple Line Keys:

>>Do one of the following:

Press next the flashing green indicator.

The first call is placed on hold and the second call become the active call.

Press or the Hold soft key to place the original call on hold. Press the Answer soft key.

Note

Incoming calls may be forwarded by pressing the Forward soft key. For more

 

information, refer to To forward an incoming call to another party: on page 3-21.

 

 

To answer an incoming call on a shared line:

1.Answer the incoming call.

2.Press or the Hold soft key.

Anyone on another phone configured to use the same shared line may take the call by selecting the Line Key associated with the call on hold (represented by a flashing red LED).

Ending Calls

To end a call:

>>Do one of the following:

If you are using the handset, press the EndCall soft key or replace the handset.

If you are using a headset, press .

If your are using the speakerphone, press .

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Nortel Networks 550 manual Ending Calls