Nortel Networks 550 manual Forwarding Calls, Administrator

Using the Basic Features of Your SoundPoint® IP 550 Desktop Phone

Forwarding Calls

	You can configure your phone so that all incoming calls are forwarded to
	another party (refer to Static Forwarding). You can also forward calls while
	your phone rings (refer to Dynamic Forwarding).
	All incoming calls can be forwarded to another party while Do Not Disturb is
	enabled on your phone. For more information, contact your system
	administrator.
Note
	Call Forwarding is not available on shared lines.
	This feature is local to the phone, and may be overridden by call server settings.
	For more information, contact your system administrator.
	Static Forwarding

To forward all incoming calls to another party:

1.From the idle display, press the Forward soft key.

2.(Optional.) If multiple lines are configured on your phone, select the line

to forward from the list using and .

3.Using and , select the forwarding type you want to change, and then press the Select soft key. The options are:

—Always—To forward all incoming calls

—No Answer—To forward unanswered incoming calls

—Busy—To forward calls that arrive when you are already in a call

4.Depending on your selection:

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