Nortel Networks 550 manual Answering When in Another Call

User Guide SoundPoint IP 550 Phone

To answer a call using the headset:

>>Press .

If Headset Memory Mode is activated, press	or the
Answer soft key.

Answering When in Another Call

If you have an active call, and an incoming call arrives on the same line, do one of the following:

• If your phone is configured for a single Line Key per line:

— You may hear a call waiting tone, and you will see the second call appearance. Caller information for the incoming call appears on the graphic display.

• If your phone is configured for multiple Line Keys per line:

— You may hear a call waiting tone, the second Line Key indicator fast flashes green, and an incoming call icon appears. Caller information

	for the second Line Key appears on the bottom line of the graphic
	display.
	• If your phone is configured for shared lines:
	— You may hear a call waiting tone, the second Line Key indicator will
	fast flash green, and an incoming call icon appears on the second Line
	Key.
Note
	If your phone is configured for shared lines, the Reject soft-key is replaced by a
	Silence soft key and there is no the Forward soft-key. To stop the incoming call
	from ringing, press the Silence soft key.

To answer an incoming call on a line configured for a single Line Key:

>>Do one of the following:

—Press or the Hold soft key to put the original call on hold. The incoming call is answered.

—Press to access the new call. Press the Answer soft key.

The original call is placed on hold.

Note	Incoming calls may be forwarded by pressing the Forward soft key. For more
	information, refer to To forward an incoming call to another party: on page 3-21.

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