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Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Customer Care Centre in your country.
1The suction power is insufficient.
-Check if the suction power knob is in maximum position.
-Check if the filter cylinder is filled with dirt.
If necessary, clean the filter cylinder.
-Check if the other filters need to be cleaned or replaced.
-Check if the blockage indicator has changed colour. If it has changed colour, the nozzle, tube or hose may be blocked up. (Fig. 36)
To remove the obstruction, disconnect the
2The appliance cannot be switched on.
-Check if the filter cylinder case with the filter cylinder in it has been inserted into the dust bucket.
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