Troubleshooting

268

Unexpected page breaks occur

Action

Yes

No

 

 

 

Increase the printing timeout.

The problem is solved.

Check the original file

a From the home screen, navigate to:

 

for manual page

 

 

breaks.

> Settings > General Settings > Timeouts

 

 

bIncrease the Print Timeout setting, and then touch Submit.

cResend the print job.

Did the file print correctly?

Print quality problems

Characters have jagged or uneven edges

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aPrint a font sample list to check if the fonts you are using are supported by the printer.

1From the printer control panel, navigate to: > Reports > Print Fonts

2Touch PCL Fonts or PostScript Fonts.

bUse a font that is supported by the printer or install the font that you want to use. For more information, contact your system support person.

cResend the print job.

Do prints still contain characters that have jagged or uneven edges?

 

 

Step 2

Contact customer

The problem is solved.

a Use a font that is supported by the printer or install the font that you

support.

 

want to use on your computer. For more information, contact your

 

 

system support person.

 

 

b Resend the print job.

 

 

Do prints still contain characters that have jagged or uneven edges?

 

 

Page 268
Image 268
Lexmark 35S5703, 35S5704 manual Print quality problems, Unexpected page breaks occur, Characters have jagged or uneven edges