Lexmark 35S5704, 35S5703, MX511DHE, MX511DE manual 293, Yes Problem is solved Go to step

Can you receive faxes?

Click Submit.

d

Check the tray or feeder.

If empty, then load paper in the tray or feeder.

Can you receive faxes?

Step 2

Check the ring count delay settings.

a Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

b Click Settings > Fax Settings > Analog Fax Setup.

c In the “Rings to Answer” field, enter the number of times you want the phone to ring before the printer answers.

Step 1

Action

Can you send faxes?

Can send but not receive faxes

Dial the telephone number manually.

•

Load the original document properly.

Load the original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.

Can you send faxes?

Step 3

Set up the shortcut number properly.

• Check if the shortcut number has been set for the telephone number that you want to dial.

Step 2

Action

Troubleshooting

293

Yes	No
The problem is solved.	Go to step 3.

The problem is solved. Contact customer support.

Yes	No
The problem is solved.	Go to step 2.

The problem is solved. Go to step 3.