Lexmark 35S5703 Solving home screen applications problems, Embedded Web Server does not open

Troubleshooting 300

Solving home screen applications problems

An application error has occurred

Action	Yes	No
Step 1	Go to step 2.	Contact customer
Check the system log for relevant details.		support.

aOpen a Web browser, and then type the printer IP address in the address field.

If you do not know the IP address of the printer, then you can:

•View the IP address on the printer home screen.

•Print a network setup page or the menu settings pages, and then locate the IP address in the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

bClick Settings > Apps > Apps Management > System tab > Log.

cFrom the Filter menu, select an application status.

dFrom the Application menu, select an application, and then click Submit.

Does an error message appear in the log?

Step 2	The problem is solved. Contact customer
Resolve the error.	support.
Is the application working now?

Embedded Web Server does not open

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aTurn on the printer.

bOpen a Web browser, and then type the printer IP address.

cPress Enter.

Does the Embedded Web Server open?