Lexmark MX511DE, 35S5703, 35S5704, MX511DHE manual Tray linking does not work, Troubleshooting 267

Troubleshooting		267
Action	Yes	No
Step 5	The problem is solved.	Go to step 6.

aCheck if the cable connections to the printer and print server are secure. For more information, see the setup documentation that came with the printer.

bResend the print job.

Did the job print?
Step 6	The problem is solved. Contact customer
Install additional printer memory, and then resend the print job.	support.
Did the job print?

Tray linking does not work

Notes:

•The trays can detect paper length.

•The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aOpen the trays, and then check if they contain paper of the same size and type.

•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?
Step 2	The problem is solved. Contact customer
a From the printer control panel, set the paper size and type in the Paper	support.
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b Resend the print job.
Do the trays link correctly?