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Lexmark 35S5704, 35S5703, MX511DHE, MX511DE manual

Models: 35S5704 MX511DE MX511DHE 35S5703

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Additional printer setup

11Open the controller board shield using the green handle.

12Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board.

Note: If you have installed a printer hard disk, then you need to remove it. For more information, see “Removing a printer hard disk” on page 41. To reinstall the printer hard disk, see “Installing a printer hard disk” on page 38.

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Lexmark 35S5704, 35S5703, MX511DHE, MX511DE manual

Contents

October Users GuideContents Paper and specialty media guide Loading paper and specialty mediaPrinting CopyingScanning 126 Faxing 103Understanding the printer menus 134 Saving money and the environment 203Maintaining the printer 213 Troubleshooting 240Managing the printer 224 Clearing jams 227303 Safety information Safety informationPage Finding information about the printer Learning about the printerLearning about the printer What are you looking for? Find it hereOther countries and regions-See the printed Selecting a location for the printerPrinter configurations Understanding the basic functions of the scanner Using the ADF Using the ADF and scanner glassUsing the scanner glass Automatic document feeder ADF Scanner glassUnderstanding the printer control panel Using the printer control panelUnderstanding the printer control panel UseUnderstanding the home screen Indicator light color and its corresponding printer statusFeatures Using the touch-screen buttonsFeature Description This may also appear on the home screenOther touch-screen buttons Finding the IP address of the computer Setting up and using the home screen applicationsFor Windows users For Macintosh usersClick Settings General Settings Home screen customization Accessing the Embedded Web ServerFinding the IP address of the printer Customizing the home screenUnderstanding the different applications Setting up Forms and FavoritesActivating the home screen applications Finding information about the home screen applicationsClick Settings Apps Apps Management Forms and Favorites Setting up Card CopyClick Settings Apps Apps Management Card Copy Setting up Multi Send Using MyShortcutClick Settings Apps Apps Management Multi Send Setting up Scan to NetworkClick Settings Apps Apps Management Scan to Network UseToSetting up Remote Operator Panel Exporting and importing a configurationClick Settings Remote Operator Panel Settings Click Submit Installing internal options Additional printer setupAvailable internal options Accessing the controller board Close the shield, and then the access door Installing a memory cardPage Installing an optional card Page Installing an Internal Solutions Port Long ISP cable Page Page Page Page Installing a printer hard disk Page Page Removing a printer hard disk Order of installation Installing hardware optionsInstalling optional trays Page Page Line port Attaching cablesInstalling the printer software Setting up the printer softwareUpdating available options in the printer driver MacintoshWindows Click Update Now ‑ Ask PrinterWindows 7 or earlier Installing the printer on an Ethernet network Preparing to set up the printer on an Ethernet networkNetworking For Windows usersSelect Ethernet connection, and then click Continue For Macintosh usersAppleTalk select your printer Add Preparing to set up the printer on a wireless networkUsing the Push Button Configuration method Connecting the printer using the Wireless Setup WizardNetwork/Ports Active NIC Auto Using the Personal Identification Number PIN method For Windows users Setting up serial printing Click Continue Finish Printing a menu settings Verifying printer setupPrinting a network setup Reports Menu SettingsConfiguring Universal paper settings Setting the paper size and typeLoading paper and specialty media Loading traysLGL A4 Exec Page Page Page Loading the multipurpose feeder Page Page Page Linking and unlinking trays Click Settings Paper MenuLinking and unlinking trays Using the printer control panel Using the Embedded Web ServerCreating a custom name for a paper type Assigning a custom paper typeSelect a custom name you want to configure, and then touch Configuring a custom namePaper Menu Custom Types Tips on using letterhead Using specialty mediaTips on using transparencies Tips on using envelopesPage Paper guidelines Paper characteristicsFiber content Using recycled paper and other office papersSelecting paper Selecting preprinted forms and letterheadUnacceptable paper examples Storing paper Supported paper sizes, types, and weightsSupported paper sizes 182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11Paper and specialty media guide Paper type 250 ‑ or Multipurpose feeder Duplex mode Supported paper types and weightsPrinting forms and a document PrintingPrinting forms Printing a documentClick Settings Print Settings Quality Menu Toner Darkness Adjusting toner darknessSettings Print Settings Quality Menu Toner Darkness Printing from a flash driveSupported flash drives and file types Storing print jobs in the printer Printing confidential and other held jobsRecommended flash drives File type Printing confidential and other held jobs Modifying confidential print settingsPrinting Touch Printing information pages Canceling a print jobFor Macintosh users Copying Copying using the ADFMaking copies Making a quick copyCopying photos Copying using the scanner glassCopying on specialty media Copying on transparenciesMaking copies using paper from a selected tray Customizing copy settingsCopying on letterhead Copying to a different sizeExample 1 Copying on mixed paper sizes Copying different paper sizesExample 2 Copying on a single paper size Copy Copy from Mixed Sizes Copy to Auto Size Match Copy ItCopying on both sides of the paper duplexing Adjusting copy qualityReducing or enlarging copies Collated Not collated Collating copiesCopying multiple pages onto a single sheet Placing separator sheets between copiesBetween Copies Between Jobs Between Pages Off Placing a header or footer on pages Placing information on copiesPlacing an overlay message on each Canceling a copy job while pages are being printed Canceling a copy jobUnderstanding the copy options Copy fromScale ContentDarkness Sides DuplexAdvanced Duplex Cover Page SetupSave As Shortcut Margin ShiftAdvanced Imaging Paper SaverCreate Booklet Custom JobSetting up the e-mail function Setting up the printer to e-mailCreating an e-mail shortcut using the Embedded Web Server MailingSending an e-mail using the printer control panel Creating an e-mail shortcut using the printer control panelClick Settings Mailing a documentSending an e‑mail using the address book Sending an e‑mail using a shortcut numberAdding e-mail subject and message information Customizing e-mail settingsChanging the output file type Understanding the e-mail options Canceling an e-mailSend As ResolutionMailing 101 Scan Preview SetupTransmission Log Mailing 102Faxing Setting up the printer to faxFaxing 103 Using the printer control panel for fax setup Initial fax setupUsing the Embedded Web Server for fax setup Click Settings Fax Settings Analog Fax SetupTips for this setup Setup 1 Printer is connected to a dedicated fax lineChoosing a fax connection Scenario 1 Standard telephone lineConnected to the same telephone wall jack Faxing 106Connected to different wall jacks Faxing 107Faxing 108 Faxing 109 Scenario 2 Digital Subscriber Line DSLFaxing 110 Scenario 3 VoIP telephone serviceFaxing 111 Setup 1 Printer is connected directly to a cable modemFaxing 112 Part name Part number Lexmark adapter plug 40X8519 Page Faxing 115 Connecting the printer to a wall jack in GermanySetting the outgoing fax name and number Connecting to a distinctive ring serviceSettings Fax Settings Analog Fax Setup Answer On Configuring the printer to observe daylight saving time Setting the date and timeSending a fax using the printer control panel Sending a faxFax tab Enable fax Sending a fax using the computerSending a fax using the address book Sending a fax using a shortcut numberSending a fax at a scheduled time Faxing 119Creating shortcuts Click Settings Manage Shortcuts Fax Shortcut SetupChanging the fax resolution Customizing fax settingsMaking a fax lighter or darker Viewing a fax logClick Settings Reports Click Fax Job Log or Fax Call Log Canceling an outgoing faxBlocking junk faxes Touch Delete Selected JobsHolding faxes Holding and forwarding faxesForwarding a fax Faxing 124 Understanding the fax optionsFaxing 125 Delayed SendThis option lets you send a fax at a later time or date Scanning Using Scan to NetworkScanning to an FTP address Scanning 126Creating an FTP shortcut using the printer control panel Creating an FTP shortcut using the Embedded Web ServerCreating shortcuts Scanning 127Scanning to an FTP address using a shortcut number Scanning to an FTP address using the printer control panelScanning to an FTP address Scanning 128Scanning to a computer or flash drive Scanning to a computer using the Embedded Web ServerScanning 129 Click Scan Profile Create Scan ProfileClick Next Close Setting up Scan to ComputerScanning to a flash drive Understanding the scan optionsFTP Address This option lets you type a file name for the scan imageScanning 132 Setup Menus list Understanding the printer m enusUnderstanding the printer menus 134 Paper menu Default Source menuPaper Size/Type menu Understanding the printer menus 135MP Feeder Size Understanding the printer menus 136MP Feeder Type Manual Paper Size Understanding the printer menus 137Manual Paper Type Manual Envelope SizeSubstitute Size menu Configure MP menuPaper Texture menu Understanding the printer menus 138Understanding the printer menus 139 Understanding the printer menus 140 Paper Weight menuUnderstanding the printer menus 141 Paper Loading menuCustom Names menu Custom Types menuUnderstanding the printer menus 142 Use Custom NameCustom Scan Sizes menu Universal Setup menuUnderstanding the printer menus 143 Reports menu Reports MenuUnderstanding the printer menus 144 Active NIC menu Network/Ports menuStandard Network or Network x menu Understanding the printer menus 145Understanding the printer menus 146 Network Card menu To access the menu, navigate to either of the followingTCP/IP menu Understanding the printer menus 147Understanding the printer menus 148 IPv6 menu Wireless menuUnderstanding the printer menus 149 AppleTalk menu To access the menu, navigate to any of the followingUnderstanding the printer menus 150 Understanding the printer menus 151 Standard USB menuUSB Buffer Understanding the printer menus 152 Smtp Setup menuUnderstanding the printer menus 153 Security menu Miscellaneous Security Settings menuConfidential Print menu Understanding the printer menus 154Understanding the printer menus 155 Disk Wiping menuSet Date and Time menu Security Audit Log menuUnderstanding the printer menus 156 General Settings menu Settings menuUnderstanding the printer menus 157 Run Initial setup Quiet ModeUnderstanding the printer menus 158 KeyboardPaper Sizes Understanding the printer menus 159Scan to PC Port Range Displayed InformationUnderstanding the printer menus 160 Understanding the printer menus 161 Understanding the printer menus 162 Understanding the printer menus 163 Hibernate Timeout on ConnectionPrint Recovery Error RecoveryUnderstanding the printer menus 164 Export Configuration Package Factory DefaultsUnderstanding the printer menus 165 Press Sleep ButtonUnderstanding the printer menus 166 Copy Settings menuUnderstanding the printer menus 167 Understanding the printer menus 168 Fax Mode Analog Fax Setup menu Fax Settings menuUnderstanding the printer menus 169 Understanding the printer menus 170 Resolution Fax Send Settings menu items and their descriptionsUnderstanding the printer menus 171 Fax CoverDial Prefix Understanding the printer menus 172Understanding the printer menus 173 Understanding the printer menus 174 Fax Receive Settings menu items and their descriptionsUnderstanding the printer menus 175 Understanding the printer menus 176 Fax Log Settings menu items and their descriptionsSpeaker Settings menu items and their descriptions ‑mail Settings menuAnswer On menu items and their descriptions Understanding the printer menus 177Format Understanding the printer menus 178Orientation Understanding the printer menus 179Understanding the printer menus 180 Use cc/bcc Understanding the printer menus 181Understanding the printer menus 182 FTP Settings menuUnderstanding the printer menus 183 FTP bit Depth Understanding the printer menus 184File Name Flash Drive menu Scan SettingsUnderstanding the printer menus 185 Understanding the printer menus 186 Scan Bit Depth Understanding the printer menus 187Understanding the printer menus 188 Print Settings menu items and their descriptionsCopies Duplex Binding Understanding the printer menus 189Paper Saver Orientation Paper Saver BorderSetup menu Print SettingsUnderstanding the printer menus 190 Understanding the printer menus 191 Finishing menuDownload Target Resource SaveSeparator Source Understanding the printer menus 192Quality menu Print ResolutionUnderstanding the printer menus 193 Pixel BoostUnderstanding the printer menus 194 Job Accounting menuUnderstanding the printer menus 195 Utilities menuUnderstanding the printer menus 196 XPS menuPCL Emul menu PostScript menuUnderstanding the printer menus 197 Understanding the printer menus 198 PCL Emulation SettingsTray Renumber Understanding the printer menus 199Understanding the printer menus 200 Html menuFont Size ScaleImage menu Help menuUnderstanding the printer menus 201 Menu item DescriptionUnderstanding the printer menus 202 Saving money and the environment Using recycled paperSaving paper and toner Conserving suppliesClick Settings General Settings Eco‑Mode select a setting Using Eco‑ModeClick Settings General Settings Quiet Mode select a setting Saving energyClick Settings General Settings Timeouts Adjusting Sleep modeSettings General Settings Timeouts Sleep Mode Saving money and the environment 205Adjusting the brightness of the display Using Hibernate ModeClick Settings General Settings Sleep Button Settings Click Settings General SettingsRecycling Settings General Settings Screen BrightnessRecycling Lexmark products Recycling Lexmark packagingPage Statement of Volatility Securing the printerErasing volatile memory Disposing of a printer hard diskTouch Wipe All Settings Using the printer control panelTouch Back Exit Config Menu Erasing non‑volatile memoryUsing the Embedded Web Server Configuring printer hard disk encryptionClick Settings Security Disk Encryption Touch Disk Encryption EnableLexmark security Web Finding printer security informationCleaning the printer Cleaning the printer partsMaintaining the printer Maintaining the printer 213Maintaining the printer 214 Cleaning the scanner glassClose the scanner cover Checking the status of parts and supplies Using genuine Lexmark parts and suppliesEstimated number of remaining pages Ordering suppliesMaintaining the printer 216 Ordering toner cartridgesReturn Program cartridge Regular cartridgeStoring supplies Ordering a maintenance kitOrdering an imaging unit Ordering an ADF separator rollerReplacing the toner cartridge Replacing suppliesPage Maintaining the printer 220 Replacing the imaging unitPage Before moving the printer Moving the printerShipping the printer Moving the printer to another locationSetting up e‑mail alerts Finding advanced networking and administrator informationManaging the printer Checking the virtual displayNotification Description Click Settings Print Settings Supply NotificationsSettings General Settings Factory Defaults Restore Now Restoring factory default settingsManaging the printer 226 Avoiding jams Clearing jamsLoad paper properly Clearing jams 227Use recommended paper Understanding jam messages and locationsJam access area Printer control panel message What to do Clearing jams 230 ‑page jam, open front door y.xxPage Page Models, select Next Clear the jam, press OK ‑page jam, open rear door y.xx‑page jam, clear standard bin y.xx Clearing jams 235 ‑page jam, remove tray 1 to clear duplex y.xx‑page jam, open tray x y.xx ‑page jam, clear manual feeder y.xx ‑page jam, open automatic feeder top cover y.xx Models, select Next Clear the jam, press OK Understanding printer messages TroubleshootingTroubleshooting 241 Configuration change, some held jobs were not restoredChange paper source to paper size load orientation Close front doorError reading USB hub. Remove hub Error reading USB drive. Remove USBComplex page, some data may not have printed Defective flash detectedFax Station Name not set up. Contact system administrator Fax partition inoperative. Contact system administratorFax Station Number not set up. Contact system administrator Imaging unit low 84.xyImaging unit very low, x estimated pages remain 84.xy Insufficient memory, some held jobs will not be restoredIncorrect paper size, open paper source Insufficient memory for Flash Memory Defragment operationInsufficient memory to collate job Insufficient memory to support Resource Save featureLoad manual feeder with custom string paper orientation Load manual feeder with custom type name paper orientationLoad paper source with custom string paper orientation Troubleshooting 246Load paper source with custom type name paper orientation Load paper source with paper size paper orientationMaintenance kit nearly low 80.xy Maintenance kit low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Memory fullNo analog phone line connected to modem, fax is disabled Network x software errorMemory full, cannot send faxes Non‑Lexmark supply type, see User’s Guide 33.xyReinstall missing or unresponsive imaging unit 31.xy Reinstall missing or unresponsive cartridge 31.xyNot enough free space in flash memory for resources Printer had to restart. Last job may be incompleteReplace all originals if restarting job Troubleshooting 250Replace cartridge, 0 estimated pages remain 88.xy Replace cartridge, printer region mismatch 42.xyReplace defective imaging unit 31.xy Troubleshooting 251Replace imaging unit, 0 estimated pages remain 84.xy Replace jammed originals if restarting jobScanner disabled by admin Restore held jobs?Replace unsupported imaging unit 32.xy Scanner automatic feeder cover openSmtp server not set up. Contact system administrator Serial option x errorSome held jobs were not restored Standard network software errorSolving printer problems Troubleshooting 255 Basic printer problemsPrinter is not responding Action YesPrinter display is blank Troubleshooting 256Internal Solutions Port does not operate correctly Hardware and internal option problemsTroubleshooting 257 Action Yes Step Problem is solved Go to stepTroubleshooting 258 Tray problemsStep Problem is solved. Go to step Troubleshooting 259 Paper feed problemsSettings General Settings Print Recovery USB/parallel interface card does not operate correctlyAction Yes Step Go to step Problem is solved Troubleshooting 260Paper frequently jams Paper jam message remains after jam is clearedPrinting problems Solving print problemsTroubleshooting 261 Confidential and other held jobs do not printTroubleshooting 262 Error message about reading the flash drive appearsIncorrect characters print Job prints from the wrong tray or on the wrong paper Troubleshooting 263Large jobs do not collate Printing slows down Troubleshooting 264Click File Print Advanced Print As Image OK OK Print jobs do not print Troubleshooting 265Settings General Settings Troubleshooting 266Settings General Settings Print Recovery Page Protect Off Print job takes longer than expectedTray linking does not work Troubleshooting 267Troubleshooting 268 Print quality problemsUnexpected page breaks occur Characters have jagged or uneven edgesClipped pages or images Troubleshooting 269Compressed images appear on prints Troubleshooting 270Gray background on prints Horizontal voids appear on prints Troubleshooting 271Incorrect margins on prints Troubleshooting 272Paper curl Troubleshooting 273Print irregularities Troubleshooting 274Print is too dark Troubleshooting 275Print is too light Troubleshooting 276Printer is printing blank pages Troubleshooting 277Printer is printing solid black pages Troubleshooting 278Repeating defects appear on prints Troubleshooting 279Shadow images appear on prints Troubleshooting 280Skewed print Streaked horizontal lines appear on prints Troubleshooting 281Streaked vertical lines appear on prints Troubleshooting 282Toner fog or background shading appears on prints Troubleshooting 283Toner rubs off Troubleshooting 284Toner specks appear on prints Transparency print quality is poorUneven print density Troubleshooting 285Vertical voids appear on prints Copier does not respond Solving copy problemsPartial document or photo copies Troubleshooting 287Poor copy quality Troubleshooting 288 Troubleshooting 289 Solving fax problemsScanner unit does not close Caller ID is not shown Troubleshooting 290Cannot send or receive a fax Troubleshooting 291 Can receive but not send faxes Troubleshooting 292293 Yes Problem is solved Go to stepTroubleshooting 294 Fax and e-mail functions are not set upSettings General Settings Run initial setup Yes Submit Received fax has poor print qualityTroubleshooting 295 Solving scanner problemsClick Settings Fax Settings Analog Fax Setup Cannot scan from a computer Troubleshooting 296Partial document or photo scans Poor scanned image qualityScan job was not successful Troubleshooting 297Step Change the file name. Go to step Stamp or Overwrite Troubleshooting 298Existing file check box Scanner does not respond Troubleshooting 299An application error has occurred Solving home screen applications problemsTroubleshooting 300 Click Settings Apps Apps Management System tab LogTroubleshooting 301 Contacting customer support Troubleshooting 302Tech Library MailEdition notice Product information303 OctoberNoise emission levels Trademarks304 Product disposal Temperature informationStatic sensitivity notice 305Laser advisory label Laser notice306 Laser notice label may be affixed to this printer as shownProduct power consumption Power consumptionSleep Mode Hibernate ModeAvis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementLicensing notices European Community EC directives conformity309 Regulatory notices for telecommunication terminal equipment310 Utilisation de ce produit en Suisse Using this product in SwitzerlandVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraModular component notice Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada CanadaIndustry Canada Canada Taiwan NCC RF notice statement313 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 314315 Lexmark International, Inc., Lexington, KYLimited warranty service Limited warranty316 Limitation of liability Extent of limited warrantyAdditional rights 317318 Patent acknowledgment250‑sheet tray installing 42 550‑sheet tray installing SymbolsIndex NumericsPage Page Page Page Page Page Page Page